Job Description

Senior Infrastructure Analyst EUC / Infrastructure Support Analyst / EUC Specialist

SCCM / Intune / Azure Virtual Desktop / EUC

Hybrid working Bristol.

Be a key player in a dynamic infrastructure team.

We are looking for a Senior Infrastructure Analyst to join a growing Infrastructure team of a leading international professional services firm.

The role.

As a key player in this growing team, you will bring your expertise as a Subject Matter Expert (SME) in Microsoft SCCM & Intune, along with a strong grasp of Azure Virtual Desktop.

This role will see you offer third-line support for hardware and applications, encompassing Entra AD, PowerShell, O365, and Agile Methodology.

You will also

• Oversee Microsoft SCCM & Intune co-management with a focus on Application Deployment and security updates.
• Handle SCCM tasks, including task sequences, OS images, driver packages, and boot images.
• Manage Applications and Configurations related to Azure Virtual Desktop.
• Utilise scripting proficiency in Batch Files & Windows PowerShell for efficient application distribution and system management.
• Manage iOS & Android Applications and Policies via Intune and Apple Business Manager.
• Proficiently manage Active Directory groups and security groups, showcasing a robust understanding of AD administration.
• Provide 3rd line support and troubleshooting through the ServiceNow ticketing system.
• Engage with third-party vendors to foster effective relationships in support of the EUC team.
• Contribute to documentation, communicating configuration changes, and actively participating in continuous improvement initiatives.
• Serve as the SME for the EUC ecosystem, responsible for all EUC configuration management and services.
• Contribute to the technical definition of the strategic roadmap and continuous improvement towards the digital data strategy.
• Demonstrate a logical and analytical mindset, translating complex technical information for non-technical users.
• Play an active role in mentoring and assisting junior team members.

About you.

We are seeking an Infrastructure analyst who can boast the following skills, qualifications, and accomplishments.

You will have.

• Proven experience as a Desktop Infrastructure Analyst, with proficiency in Microsoft SCCM & Intune co-management, including compliance policies, security updates, and device configurations.
• Demonstrated expertise in scripting, specifically in Batch Files & Windows PowerShell, for efficient application distribution and system management.
• Solid knowledge of managing SCCM tasks, such as task sequences, OS images, driver packages, and boot images.
• Experience implementing cloud integrations using Intune with Azure Virtual Desktop, ensuring streamlined deployment processes.
• Proven ability to provide 3rd line support and effective troubleshooting through the ServiceNow ticketing system.
• Strong commitment to documentation, communication of configuration changes, and adherence to internal compliance and IT governance.

The Benefits.

Our client offers an inclusive and dynamic working environment, where ideas are encouraged, and its people are supported to thrive.

On top of this, you can expect to receive a comprehensive and generous benefits package including.

• Flexible hybrid working
• An annual discretionary bonus
• Generous employer pension contributions

• Generous annual leave allowance
• Income protection insurance
• Life assurance
• Critical illness cover
• Private medical and dental insurance
• A cycle to work scheme.
• Discounted gym memberships
• A Charitable donation schemes.

And much more.

Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.