Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

The Hanover’s Information Security team is looking to bring on a Senior Information Security Analyst to join us in our Worcester, MA, Windsor, CT or remote work consideration.

This is a Full-time, Exempt role.

POSITION OVERVIEW:

The Senior Information Security Analyst serves as a first responder to any security related events and key to Hanover’s security posture. You need to have SME on how these events affect Hanover and best security practices to defend or remediate such events.

Must have the ability to partner/collaborate with any team within the enterprise, such as IT, audit, HR, etc, to identify any current issue, educate associated teams, recommend options for remediation, and work issues through to resolution.

IN THIS ROLE, YOU WILL:

• Monitor IDS alerts, network and system logs, plus network traffic to detect and report threats
• Open Incident tickets for tracking of security events and document resolution
• Monitor trend analysis and document findings
• Performs work across multiple platforms with an intermediate depth of knowledge in each platform.
• Advise on Threats and Vulnerabilities aiding in prioritization of activities
• Research security threats and develop IOC (Indicators of Compromise) for detecting potential anomalies and patterns with infected systems
• Perform incident response to include security event analysis, incident handling, reporting, and threat analysis
• Provide technical analysis, design, support and make recommendations for various security applications, technologies, and products to Sr Team Members and Leadership.
• Provide situation reports for DFiR (Digital Forensics, Incident Response) or escalations to leadership.
• Training and mentoring of other analysts.
• Performs work across multiple platforms with a depth of knowledge in at least 2 of those platforms. This role will act as the escalation path for more junior staff, to validate findings and identify scope of events and support during larger investigations.
• May lead other team members on projects or initiatives. Assign task as appropriate.
• Coordinating team collaboration across the IT organization.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree in computer science or related field or equivalent knowledge with 5+ year of related professional experience.
• Technical expertise in systems administration and security tools, combined with knowledge of security practices and procedures.
• Intermediate networking knowledge to include multiple protocols
• Excellent independent and team collaboration skills
• Experience working in complex environments with a high degree of organizational effectiveness
• Have the Ability and commitment to communicate effectively, consistently chooses communication methods to ensure critical information reaches and persuades intended audience
• Be a strong team player. Uses strong interpersonal skills to build partnerships with stakeholders and peers
• Have excellent analytical, decision-making and problem-solving skills.
• Openness to Learning - Expands knowledge base through traditional and non-traditional education to improve personal skills and abilities.
• Requiring some combination of the following certifications:
• OS Level Certifications
• Security+
• GSEC
• SSCP
• CEH

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.