Job Description

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide

• 1,600+ employees globally

• 17 warehouses nationwide, totaling over 10 million square feet of space

• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role:

The Senior Industrial Engineer is a senior individual contributor responsible for leading complex industrial engineering initiatives across sites and functions. This role owns projects end-to-end, translating engineering analysis into operational improvements and measurable business results while mentoring junior engineers.

The Senior Industrial Engineer independently leads labor modeling, capacity planning, layout and process redesign, and capital justification initiatives. This role develops and validates analytical models, partners with operations leadership on execution, supports site launches and expansions, and establishes engineering standards. The Senior Industrial Engineer serves as a technical mentor and plays a key role in cross-functional initiatives impacting multiple facilities.

You’ll lead building launches and shutdowns, spearhead network-wide layout redesigns, deliver data-driven process optimization, and partner cross-functionally with operations, finance, software engineering, and client services. This role was created to expand the scope of an exceptional engineer—it demands someone who can zoom out to see the network, zoom in to solve the problem, and bring others along for both.

What You’ll Do:

Engineering Leadership & Team Development

• Mentor, and coach junior engineers and engineering interns, setting standards for analysis quality, project execution, and documentation

• Drive a culture of continuous improvement, intellectual curiosity, and engineering rigor within the team

Building Launches, Shutdowns & Network Projects

• Assist multi-site or network-level industrial engineering projects, coordinating across stakeholders to meet scope, schedule, and budget targets

• Develop and maintain project timelines, risk logs, and milestone deliverables for complex, long-horizon initiatives

Facility Layout & Space Design

• Redesign and optimize building layouts, including storage configurations, process flow paths, workstation design, and dock utilization

• Conduct space planning analyses to maximize throughput, minimize travel distance, and support peak volume requirements

• Collaborate with facilities, WMS/WCS teams, and automation vendors to translate layout designs into operational realities

• Develop slotting strategies and SKU profiling analyses to improve warehouse efficiency and reduce handling costs

Process Optimization & Continuous Improvement

• Lead moderate/complex Lean/Six Sigma initiatives across the fulfillment network, identifying and eliminating waste in receiving, pick, pack, sort, and ship operations

• Conduct detailed time studies and work measurement to establish and validate labor standards

• Redesign process flows, SOP structures, and workstation configurations to improve throughput and reduce variability

• Evaluate and improve operational cost drivers including UPH, CPU, labor utilization, and partner profitability metrics

Data Analysis & Reporting

• Build and maintain analytical models to support operational forecasting, staffing planning, capital expenditure (Capex) justifications, and improvement analyses

• Develop SQL queries, Python scripts, and reporting dashboards to surface actionable insights from WMS, WCS, and ERP data sources

• Analyze data from prospective fulfillment partners to generate costing models used in structuring new partner agreements

• Perform post-launch studies to compare model accuracy against actual performance and close the feedback loop on predictive tools

• Build meaningful summaries and data reporting on partner profitability, network performance, and engineering project ROI

Cross-Functional Collaboration

• Support operational and financial forecasting cycles, contributing engineering-driven input on productivity, capacity, and cost

• Determine optimal WMS configuration and floor process setup for new fulfillment partners

• Perform other related duties as required and assigned

Who You Are:

• A systems thinker who can manage network-level complexity while staying precise at the detail level

• An effective people leader who invests in others’ growth and holds your team to high engineering standards

• Comfortable owning a project from whiteboard to go-live—and everything in between

• A strong communicator who can translate technical analysis into clear business recommendations for non-engineering audiences

• Energized by ambiguity and fast-moving environments—you build structure where there isn’t any

• Proficient with data tooling and willing to get hands-on when the problem calls for it

• Collaborative by default, with the confidence to challenge assumptions and advocate for sound engineering decisions

What You’ve Done:

• · 5+ years of experience in 3PL, distribution, fulfillment and/or supply chain engineering

• Demonstrated ability to lead complex projects and influence cross-functional stakeholders.

• Applied Lean, Six Sigma, or equivalent continuous improvement methodologies in an operational environment (certification preferred)

• Built and deployed analytical models for labor planning, Capex justification, partner profitability, or capacity forecasting

• Proficient in SQL; experience writing, debugging, and optimizing queries against production or operational databases

• Working knowledge of WMS and WCS platforms; experience configuring or optimizing system setups in a fulfillment context

• Exposure to warehouse automation technologies (conveyors, sorters, robotics, goods-to-person systems)

• Skilled in Microsoft Office Suite—particularly Excel (advanced), PowerPoint, and Access

• Experience collaborating cross-functionally with finance, operations, sales, and client-facing teams

• Strong communication, documentation, and project management skills with high attention to detail

Nice to Haves:

• Six Sigma Black Belt or Lean Master certification

• Experience with goods-to-person automation platforms (Locus, 6 River, AutoStore, Symbotic, etc.)

• Experience in a 3PL or multi-client fulfillment environment

• Exposure to greenfield facility design from a real estate or construction coordination perspective

• Bachelor’s degree in Industrial Engineering, Systems Engineering, or a closely related field

• MBA or advanced degree complementing engineering background

• Experience with BI tooling such as Tableau, Power BI, or Looker for operational reporting

Physical Demands & Working Conditions:

• You are comfortable working in a warehouse/fulfillment center.

• You are comfortable with up to 25% travel.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.