Job Description

• Suffolk County Council
• Address: Landmark House, Ipswich IP1 5PB - Hybrid
• Salary: £34,434per annum (pro rata for part time)
• Hours: 37 hours per week , flexible working options available
• Contract: Fixed Term or Secondment to support the backlog of cases, ending once the work is complete (6 months).

We are passionate about improving the future for our customers, our communities and the environment. If you share that passion, join us as a Senior Independence and Wellbeing Practitioner and make a meaningful difference. Your ideas and drive will help us continue to evolve and improve, while the support we offer will enable you to create a positive and lasting impact

Reimagine the possibilities.

Your role and responsibilities

• Engage with customers to assess risk and understand their views on how interventions should be progressed.
• Gather and analyse information from partner agencies, review records, and collaborate with professionals to support effective multi-agency decision-making.
• Contribute to and attend strategy meetings, identifying additional interventions where appropriate.

• Respond to calls on the Professional Consultation Line, providing advice and guidance to professionals on referral pathways.

You will need

• Knowledge of adult social care, including safeguarding practice, and an understanding of the Care Act.
• Ability to work in an organised, efficient and responsive way, managing competing priorities.
• Confidence in using case management systems, ensuring accurate and timely recording.
• Strong communication skills, with the ability to adapt your approach to a wide range of audiences.

You can view a full list of requirements in the  Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.  

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Working in Suffolk MASH offers the chance to develop safeguarding knowledge across the lifespan in a supportive environment. It is a fast‑paced and dynamic environment that is highly rewarding, though at times challenging, and typically suits those with experience or preference for duty‑based work.

The role requires resilience and the ability to manage competing demands effectively.

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Helen Skipper (she/her)for a casual conversation. You can reach her by calling 01473 260473 or emailing: helen.skipper2@suffolk.gov.uk

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the  Supporting Statement template (Word)

1. Describe a situation where you had to assess risk in a complex or sensitive case. What steps did you take and what was the outcome?
2. Give an example of when you had to deal with a challenging or emotionally demanding situation. How did you manage your own resilience and remain effective?
3. Tell us about a time when you had to communicate complex or sensitive information to an individual or group. How did you adapt your approach?

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at:  recruitment@suffolk.gov.uk or 03456 014412 You can find examples of possible adjustments on our Reasonable Adjustment pages

Closing date: 11.30 pm, 7 June 2026.

Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)