Job Description

👋 We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages.

We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets.

Attensi’s team now consists of more than 200+ Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey?

Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey?

We’re looking for an experienced Inbound Sales Development Representative to join our growing commercial team.

In this role, you’ll be responsible for engaging with inbound leads who have already expressed interest in Attensi, delivering a high-quality first interaction, proactively following up with unresponsive leads and helping convert that interest into meaningful, well-qualified sales conversations.

This role sits within our core Revenue Operations function — the beating heart of our commercial organisation — bridging the gap between Sales and Marketing to ensure a seamless and effective customer journey. You’ll play a critical part in the early stages of the customer journey — understanding potential clients’ needs, assessing fit and commercial potential, and connecting them with the right people in our Business Development team.

This role offers the opportunity to build on your existing commercial experience in a high-growth SaaS business, developing deeper skills in qualification, pipeline generation, stakeholder engagement and customer communication, with potential pathways across multiple teams here at Attensi.

Your working day will typically consist of a variety of tasks related to following up on inbound leads and business opportunities for Attensi in the UK, Europe and the US.

If you are passionate about sales and enjoy turning early interest into meaningful business conversations, this is a fantastic opportunity to work with challenging and rewarding tasks, learn from experienced commercial leaders and become part of — and grow with — a dynamic and fun company in a phase of exponential growth!

What will you do?

• Engage with inbound leads generated through marketing campaigns, website enquiries, and events

• Respond quickly and professionally with calls and emails to new enquiries, ensuring a seamless first experience with Attensi

• Qualify leads by understanding their organisation, challenges, objectives, buying stage and potential fit

• Book high-quality discovery meetings for Business Development Directors

• Maintain accurate records of all interactions, qualification notes and lead progression in CRM systems

• Proactively nurture early-stage opportunities to keep prospects engaged and progress them through the funnel

• Work closely with marketing to provide structured feedback on lead quality, campaign performance and conversion trends

• Collaborate with the wider sales team to optimise conversion from inbound enquiry to qualified pipeline

• Work with Revenue Operations to further improve our approach to lead management, qualification processes and adoption of advanced AI into workflows

• Engage with inbound opportunities across global markets, including the US, which may require flexible working hours or shift patterns to support different time zones

Who are you?

We’re looking for someone who is:

• A confident communicator who enjoys interacting with people and building rapport quickly

• Comfortable and professional on the phone, with the ability to ask thoughtful questions

• Naturally curious, with a genuine interest in understanding business challenges and identifying commercial fit

• Service-oriented, with a focus on delivering a great customer experience from the first interaction

• Organised and able to manage multiple conversations, follow-ups and priorities at different stages

• Motivated to continue developing a career in sales, business development, or customer success

• Comfortable working in a fast-paced, high-growth environment

• Proactive, commercially minded and confident taking ownership of lead follow-up and qualification quality

Experience

• 2–4 years’ experience in a customer-facing or commercial role, ideally within sales, SDR, business development, customer success or SaaS

• Experience engaging with customers or clients in a professional setting

• Experience qualifying leads, managing follow-up and working with CRM systems is a plus

• Fluent English, written and spoken; other language capabilities are a plus

What do we offer?

At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in a flat, open and free environment, surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. Attensi is committed to giving people the opportunity to grow and you will also be able to develop your role over time. You will also be offered exciting challenges in a dynamic and innovative environment with great ambitions.

Attensi has an energetic and social working environment. We work hard but also have a lot of fun together. Monthly social activities like Attensi-days, sporting events, after-work drinks, parties, game nights and company trips to our Norwegian HQ or elsewhere are some of the ways in which we ensure we not only work together but also play together! Join us!