Senior QMS Associate
JOB CODE
PHL5070
JOB PROFILE NAME (Title)
Senior QMS Associate
MANAGEMENT LEVEL
9 Staff
DISCIPLINE
REPORTS TO
FSLA CLASSIFICATION
Pay Rate Type: Salary
The Senior IMS Associate leads the compliance of the Quality Management System of the organization with ISO and other industry standards thru the continual implementation. This role will support in leading the implementation and execution of Quality Management System indicatives towards management system maturity and best in class.
The Senior IMS Associate leads the compliance of the Quality Management System of the organization with ISO and other industry standards thru the continual implementation. This role will support in leading the implementation and execution of Quality Management System indicatives towards management system maturity and best in class.
ESSENTIAL JOB SKILLS/DUTIES
DCC Function:
Manages document control, release, and portal updates with retention tracking
Ensures external documents are translated into internal requirements
Standardizes procedures with process owners from creation to approval
Administers document review and approval workflows
Conducts QMS training and onboarding sessions
Performs audits, gap analysis, and compliance monitoring (Lead Auditor role)
Supports ISO/R2 and regulatory certification readiness and compliance
Drives QMS programs and supports project execution (DMAIC, PM lifecycle)
Conducts process, system, layered, and legal compliance audits
IMS Function:
Manages layered process audit performance and approvals
Supports compliance tracking for QIP metrics and audit requirements
Coordinates ISO readiness plans, monitoring, and reporting
Tracks auditor performance and recognition programs
Monitors audit schedules and coordinates with auditors/auditees
Standardizes procedures and ensurestimelydocumentation processes
Conducts QMS training and onboarding support
Supports certification compliance (ISO, R2) and QMS initiatives

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 800 stores, or can even come to you.