LumApps

Senior Implementation Consultant (Austin, United States)

LumApps  •  Austin, TX (Onsite)  •  2 months ago
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Job Description

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving" apply now!

*Team*

Lead the end-to-end digital transformation journey for enterprise clients. You will bridge the gap between high-level business strategy (the "Why") and complex technical execution (the "How"), ensuring the digital workplace is scalable, governed, and widely adopted.

*Missions*

  • Strategic Advisory: Act as a lead consultant for stakeholders to align platform deployment with long-term business goals and ROI.

  • Discovery & Design: Facilitate stakeholder workshops to identify organizational pain points and architect complex enterprise-grade configurations, advanced information architecture, and global governance models.

  • Implementation Management: Lead multiple concurrent SaaS deployments, managing technical specifications, data migrations, and cross-functional alignment.

  • Implementation Governance: Partner with the Project Manager to ensure technical delivery aligns with the strategic vision. You own the "What" and "How," while the PM manages the "When.

  • Adoption & Enablement: Conduct product training and change management strategies designed to accelerate user activation and consistently scale Weekly Active Users (WAU) across all key personas (HR, IT, and Ops)

  • Cross-Functional Leadership: Act as the voice of the customer for Product and Engineering teams, turning field insights into repeatable methodologies and product enhancements.

*Skills*

  • 7+ years proven track record in SaaS implementation, solution consulting, or digital workplace delivery within enterprise environments.

  • Consultative Expert: Exceptional ability to translate technical complexity into business value for both executive and operational audiences.

  • Platform Savvy: Deep knowledge of Google Workspace, Microsoft 365, CMS, and digital workplace tools (e.g., LumApps, SharePoint, Simpplr, Unily, Igloo).

  • Strategic Mindset: Strong skills in risk management, project prioritization, and the ability to drive clarity in highly ambiguous, multi-stakeholder environments.

💡 Why You’ll Love Working at LumApps

At LumApps, we believe in fostering an environment where every team member feels valued, supported, and empowered to thrive. Here's a glimpse of what we offer:

🏖️ Generous Paid Leave – 25 vacation days (prorated based on hire date), 9 sick days, 10 paid holidays, plus 2 floating holidays

🏥 Health Insurance – United Healthcare, 100% employer-paid benefits from day 1

💰 401k Retirement Plan – We match 100% of your contribution up to 4%

👶 Family-Friendly Policy – Inclusive maternity & paternity leave

🎉 Team Celebrations & Seasonal Events – Because culture matters

💻 Equipment of Your Choice – Set up your workspace your way

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.

LumApps

About LumApps

LumApps is the future-ready Intranet for businesses that want to stay ahead. It transforms the way organizations work by making their employee experience more effective, intuitive, and engaging.

As the most flexible, scalable, and innovative platform, LumApps helps improve communication, boost productivity, and enable growth. It works from day one, but adapts to your business to become a fully connected employee hub.

By seamlessly integrating with Google Workspace or Microsoft 365, LumApps enhances your existing tools and resources, providing a modern, AI-powered digital workplace.

With over 400 employees across 9 offices worldwide, LumApps serves organizations in the Forbes 2000 and Fortune 500, helping them build strong cultures and foster knowledge-sharing across communities.

Serving more than 6 million users globally, through 750 clients like Publicis Sapient, Ascension Health and Dish Network, LumApps redefines the employee experience by centralizing communications, HR resources, and business applications into one cohesive platform that drives success.

In May 2024, LumApps secured a strategic investment from Bridgepoint, valued at $650 million. This partnership aims to accelerate LumApps' international expansion, particularly in the U.S., and to further invest in product development, enhancing the employee experience through advanced AI and machine learning technologies.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Tassin, FR
Year Founded
2015
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