Senior IAM Operations Engineer

Location: Remote – Once converted, work onsite at any corporate office Tuesday-Thursday (Those locations are Reno, NV; Vegas, NV; Portland, OR; Salt Lake City, UT; Des Moines, IA; Davenport, IA; Omaha, NE; or Richmond, VA.)

Duration: 6 Month Contract to Hire

Responsibilities/Job Duties/Job Description/Qualifications:

Description

As an IAM operations engineer, maintain the operation of systems in the areas of Identity and Access Management (IAM). This includes access management, identity governance and administration, and privileged access management solutions. This position is expected to have hands-on experience with problem solving and exceptional customer service skills. Expectations also include an understanding of related IAM technologies to support the operation of systems.

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  This senior IAM operations engineer will be responsible for the operations and support of the company’s identity governance and administration platform. The operations engineer will also be required to participate in technical architecture and design conversations.
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  Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area.
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  Create data extracts and reports from system based on requirements.
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  Assist the compliance teams to ensure standards are met and enforced.
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  Assist in the ongoing design and execution of user access reviews.
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  Support IAM tool integration with critical applications and infrastructure.
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  Generate and maintain required technical and support documentation.
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  Collaborate closely with the various global security, information technology, and business unit teams to insure IAM tools, configurations, and industry best practices are implemented uniformly across the enterprise.
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  Assist stakeholder teams as required, coordinate with other engineering and support team.
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  Ensure that IAM solutions are secure and compliant with relevant regulations.
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  Provide technical support for IAM systems.
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  Participate in user access reviews and ensure that access is granted based on the principle of least privilege.
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  Collaborate with other teams to integrate IAM solutions with other systems.
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  Maintain an understanding of key business unit initiatives to provide effective identity services, solutions, and guidance.

Requirements

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  Experience in working on multiple identity management platforms (B2E, B2C and B2B) providing application integration and platform configurations and operational support.
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  Knowledge of federation and SSO technologies such as SAML, OpenID Connect or OAuth.
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  Experience in operating user lifecycle workflows and application integrations.
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  Knowledgeable in application onboarding and provisioning of roles.
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  Understanding of user access review.
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  Experience with assisting in taking a strategy through to operations. Ability to understand/explain the integration with CyberArk for Privileged Access, how do roles work in general, how do these things work with Access Governance
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  Experience working within an Oracle Environment with understanding of OIM and OAM
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  Experience with 2 of the following: Microsoft IAM, Oracle IAM, SailPoint IAM
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  Advanced knowledge of Active Directory, Microsoft Entra ID, LDAP, or other directory systems.

Value-added Skills

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  Knowledgeable in networking infrastructure and server configurations.
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  Understanding of one or more control frameworks such as NIST, HIPAA-HITECH, SSAE 16, PCI, HITRUST, ISO 27001, etc. Solid understanding of SOX, SOC, and other regulations related to Identity and Access Management including GDPR.