Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design and Execute Quality Engineering Strategy
• Develop and maintain comprehensive test plans, test scenarios, and validation strategies to ensure quality across application releases, customer onboarding, and platform modernization initiatives
• Drive AI-Enabled Test Automation
• Utilize Microsoft Copilot, Microsoft 365 AI, and MIRO AI to generate test scenarios, accelerate test design, improve test coverage, and validate customer use cases efficiently
• Lead Playwright Automation Framework Development
• Design, develop, and maintain scalable automated test suites using Playwright to improve release quality, reduce manual testing effort, and support continuous delivery objectives
• Performance and Scalability Testing
• Execute and maintain JMeter-based performance, load, and stress testing to validate system scalability, reliability, and customer experience under varying workloads
• Support Customer Migration and V2 Adoption
• Validate customer transitions to V2 environments, ensuring successful template conversions, configuration validation, and end-to-end business process testing
• Ensure Release Readiness and Production Quality
• Conduct functional, integration, regression, and user acceptance validation to ensure application stability and readiness for production deployments
• Support Production Validation and Defect Management
• Investigate quality issues, reproduce defects, collaborate with engineering teams on root-cause analysis, and verify fixes to maintain platform reliability
• Collaborate Across Engineering and Product Teams
• Partner with developers, product owners, architects, and customer onboarding teams to define quality requirements, improve testing practices, and ensure successful delivery outcomes
• Provide Offshore QA Coverage and Operational Continuity
• Serve as the primary offshore QA resource supporting testing activities, customer onboarding, release validation, and production support, ensuring continuity of quality engineering operations during offshore hours
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Bachelor's or master's degree in computer science, Engineering, Information Technology, or a related field
• 4+ years of experience in Quality Engineering, QA Automation, or Software Testing
• 4+ years of experience in AWS
• 2+ years of experience in Java/Python to manage performance testing initiatives using JMeter
• Experience validating applications across Development, QA, UAT, and Production environments
• Experience working in Agile/Scrum teams and supporting application release cycles
• Proven solid analytical, troubleshooting, and communication skills.
• Proven ability to support customer migrations, application validation, template conversions, and production support activities
• AI & Automation Qualifications
• Experience using Microsoft Copilot, Microsoft 365 AI capabilities, and MIRO AI for productivity and quality engineering activities
• Experience using AI tools to improve QA efficiency, test coverage, and requirement analysis
• Familiarity with AI-assisted software development and testing practices
• Proven ability to leverage AI tools to generate test scenarios, test cases, and customer use case validations
• Technical Competencies
• Experience with JMeter for performance, load, and scalability testing
• Experience with test case design, automation framework development, and defect management
• Experience supporting enterprise applications with a focus on reliability, performance engineering, and quality assurance
• Knowledge of API, UI, integration, and end-to-end testing methodologies
• Understanding of CI/CD pipelines and automated quality gates.
• Familiarity with modern Quality Engineering and SDET best practices
• Proven expertise in Playwright test automation framework for web application testing
• Professional Skills
• Experience collaborating with onshore and offshore teams to ensure quality deliverables and operational continuity
• Experience working in Agile/Scrum environments and CI/CD pipelines
• Knowledge of API, web applications, and end-to-end testing methodologies
• Proven solid analytical and problem-solving capabilities with a proactive mindset
• Proven ability to lead QA Initiatives
• Proven excellent verbal and written communication skills.
• Demonstrated ability to collaborate effectively with developers, architects, security teams, and business stakeholders.
• Proven solid analytical, troubleshooting, and communication skills
• Proven ability to support customer migrations, template conversions, application validation, and production support activities

Preferred Qualifications:

• 4+ years of experience on AWS or equivalent cloud certification
• Experience building AI-driven test development and automation using Playwright, monitoring enhancements, or self-healing test scripts
• Experience supporting enterprise communication, messaging, or large-scale distributed platforms
• Experience implementing AI-powered operational intelligence, predictive monitoring, or automated remediation solutions
• Knowledge of FinOps practices, cloud cost optimization, and capacity planning

Key Strength Areas

• AWS Cloud Engineering | SDET | JMeter | Playwright | AI-Assisted Development | Automation & Scripting | Observability & Monitoring | Cloud Security | Cost Optimization | Technical Leadership

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.