State of Florida

SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60073432

State of Florida  •  Miami, FL (Onsite)  •  1 month ago
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Job Description

Requisition No: 874410

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60073432

Pay Plan: Career Service

Position Number: 60073432

Salary: 42,561.57

Posting Closing Date: 04/25/2026

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��Internal Career Opportunity – Senior Human Services Program Specialist

We are seeking a highly motivated professional to join the ACCESS Program Office – Southern Region, supporting Miami-Dade and Monroe counties.

This position provides support across policy and quality assurance activities, training delivery, hearings review, and other key regional operational functions The role also includes engagement in data analysis, reporting, and program monitoring activities to support operational effectiveness and continuous improvement.

The successful candidate will demonstrate a high level of professionalism, strong knowledge of policy, excellent interpersonal and communication skills, strong attention to detail, and a consistent commitment to service excellence and program integrity Proficiency in Excel, PowerPoint, and Word is preferred, along with familiarity with QMS and data analytics systems Flexibility is required, as responsibilities may be adjusted in response to evolving program needs and operational priorities.

Minimum Requirements:

  • Have at least 5 years of experience determining public assistance eligibility and/or providing monitoring, training, supervisory, or operational support within the Economic Self-Sufficiency Program
  • Demonstrate strong experience interpreting and applying federal and state policy related to public assistance programs

Preferred Qualifications:

  • Experience with public benefits integrity, quality assurance, quality control reviews, audits, corrective actions, or program compliance activities
  • Experience preparing for, reviewing, coordinating, or supporting hearings, appeals, or fair hearing processes
  • Experience delivering staff training, coaching, technical assistance, or developing operational guidance materials

We are looking for individuals who are collaborative, adaptable, and solution-oriented, with the ability to effectively support multiple functions in a dynamic and fast-paced work environment.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.

State of Florida

About State of Florida

Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.

Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.

Florida boasts the third largest population in the country and is richly diverse in both population and landscape. With an award-winning park system, warm weather and beautiful bodies of water, Florida is the perfect environment for recreational activities and outdoor enthusiasts. Our favorable tax climate means your income goes further and our business-friendly policies foster private sector growth. Joining Florida’s talented, diverse workforce provides the opportunity to achieve your professional goals while living in a state that values quality of life, culture and recreation. For employment opportunities with the State of Florida, visit https://jobs.myflorida.com.

Industry
Government & Public Safety
Company Size
10,000+ employees
Headquarters
Unknown
Year Founded
Unknown
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