Job Description

Requisition No: 871558

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60019767

Pay Plan: Career Service

Position Number: 60019767

Salary: $1,636.98 Bi-weekly

Posting Closing Date: 03/15/2026

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OCCUPATION PROFILE

JOB FAMILY: BUSINESS AND FINANCE OCCUPATIONAL GROUP: BUSINESS OPERATIONS OCCUPATION: MANAGEMENT ANALYSTS

13-1111

Senior Human Services Program Specialist (SHSPS)

This is an Anticipated Vacancy

This position is an INTERNAL AGENCY position and therefore you must be a current employee of Department of Children and Families in order to be considered.

This position can be located anywhere in the Northwest Region, Pensacola, FL to Tallahassee, FL

A STATE OF FLORIDA APPLICATION MUST BE COMPLETED AND UP TO DATE IN ORDER TO BE CONSIDERED FOR THIS POSITION.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

This is highly responsible and professional work which includes the assessment of training needs, development, coordination, and presentation of professional training program activities, and assistance in the administration or monitoring and technical assistance activities developed to assure

program consistency and uniformity at the service area level for the Northwest Region.

MINIMUM QUALIFICATIONS

• A bachelor's degree from an accredited college or university and four years of professional experience in health, social, economic, or rehabilitative programs.
• A master's degree from an accredited college or university can substitute for one year of the required experience.
• Professional or nonprofessional experience as required above can substitute on a year-for­ year basis for the required college education.

DUTIES and RESPONSIBILITIES

Duties include but are not limited to the following:

• Plans, organizes, and conducts in-service; policy update; pre-service training which is designed to provide an employee in Economic Self-Sufficiency the basic program knowledge required to administer a variety of programs.
• Utilizes and develops supplemental material for core training packages from the Central Program Office by analyzing, evaluating, and understanding the skills, attitudes, background, abilities of the available program personnel and then selecting the most appropriate training delivery system.
• Designs supplemental training programs to meet specialized in-service / pre-service training needs, including appropriate curricula and supportive material.
• Provides consultation, technical assistance, on-site visits, assistance in problem resolution, follow-up evaluation and training, etc. to Economic Self-Sufficiency supervisors and specialists.
• Provides assistance to the service area management staff in interpreting and implementing statewide policy and procedure.
• Assists in the implementation of the annual quality management and assurance plan in conjunction with other Economic Self-Sufficiency staff.
• Participates in the region decision making process by recommending changes in region program policy to ensure conformity with statewide policy, procedures and guidelines established by the Secretary.
• Complies with and monitors compliance (when applicable) of the mandatory requirements in Section 215.422, F.S. and Chapter 3A-24 of the Florida Administrative Code.
• Performs other related duties as required.

EXAMPLES OF JOB CHARACTERISTICS

Provide Consultation and Advice to Others

Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve

making decisions about the relative importance of information and choosing the best solution.

Assisting and Caring for Others

Providing assistance or personal care to others.

Establishing and Maintaining Relationships

Developing constructive and cooperative working relationships with others.

Judging Qualities of Things, Services, And/or People

Making judgments about or assessing the value, importance, or quality of things or people.

Communicating With Persons Outside Organization

Communicating with persons outside the organization, representing the organization to customers, the public, government, and

other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Getting Information Needed to Do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information

Entering, transcribing, recording, storing, or

maintaining information in either written form or by recording.

Analyzing Data or Information

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Monitor Processes, Material, Surroundings

Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

Identifying Objects, Actions, and Events

Identifying information received by making estimates, or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of social, economic, rehabilitation or health care service objectives.
• Knowledge of methods of compiling, organizing, and analyzing data.
• Ability to collect, analyze and produce data reports
• Ability to develop manuals, policies, procedures, standards, and rules.
• Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies, and statutes.
• Ability to review and evaluate plans and programs.
• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.
• Ability to establish and maintain liaison with other agencies.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

The State of Florida is an Equal Opportunity Employer/ Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1.-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with

Section 1.1.2.0455, F.S., Drug-Free Workplace Act.

Pursuant to Chapter 295, Florida Statutes, applicants eligible for Veterans' Preference will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule SSA-7, Florida Administrative Code. All documentation

is due by the closing date of the vacancy announcement. For information on the

supporting documentation required, click here. Applicants may fax their supporting documentation to People First at 1-888-403-2110.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS EFFECTIVE 7/01/02

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.