Job Description

Horatio is seeking a Senior Manager, Human Resources to lead and scale our HR function. This role will drive the overall people strategy, ensuring alignment between HR initiatives and business objectives while fostering a high-performing, compliant, and engaging work environment. The Senior Manager, Human Resources will oversee all HR operations, partner closely with senior leadership, and play a critical role in organizational growth, culture, and talent development.

Key Responsibilities:

• Lead and oversee the daily operations of the Human Resources department, ensuring efficiency and alignment with business goals.
• Partner with senior leadership to develop and execute HR strategies that support organizational growth and workforce planning.
• Design, implement, and continuously improve HR programs, policies, and processes across core areas, including talent acquisition, employee relations, performance management, compensation & benefits, and learning & development.
• Provide leadership and direction to the HR team, including hiring, coaching, and performance management.
• Oversee employee relations matters, including conflict resolution, disciplinary actions, and investigations, ensuring consistency and compliance with company policies and Dominican Labor Law.
• Drive initiatives to enhance employee engagement, retention, and organizational culture.
• Lead workforce planning and talent acquisition strategies to meet current and future business needs.
• Analyze HR metrics and trends to inform decision-making and improve organizational effectiveness.
• Ensure full compliance with applicable labor laws and regulations; proactively update policies and practices as needed.
• Stay current on HR trends, best practices, regulatory changes, and emerging technologies; translate insights into actionable improvements.
• Advise senior leadership on evolving HR practices and drive the adoption of scalable, innovative solutions.
• Develop and manage the HR department budget, ensuring effective allocation of resources aligned with business priorities.
• Lead the ongoing development of the HR team through training, certifications, and career growth initiatives.
• Perform other duties as required to support business objectives.

Required Skills & Qualifications:

• Proven experience in a senior Human Resources leadership role, with a strong balance of strategic and operational expertise.
• Strong business acumen and the ability to align HR strategies with organizational goals.
• Deep knowledge of HR best practices across all functional areas.
• Demonstrated experience managing employee relations, investigations, and complex HR matters.
• Experience with HR systems, data analysis, and reporting to drive insights and decisions.
• In-depth knowledge of Dominican Labor Law and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, high-growth environment.

Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree preferred.
• 5+ years of progressive Human Resources experience, including leadership responsibilities in a managerial or senior role.
• Strong command of English (written and verbal) required.