Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Senior Human Resources Business Partner for our First Quality Home Care Products division. The role will be US-based, out of the UT or OH area, and will support locations in Salt Lake City, UT, Archbold, OH, Trumbull, CT and Concord, Ontario. This position will be responsible for partnering and supporting Team Members working in several functional areas (Manufacturing Operations, Engineering, Product Development/R&D, Sales/Marketing, Finance, Procurement, etc.) and will work to develop and successfully implement people strategies to include talent management and development, succession planning, talent acquisition/retention and change management for all Team Members across these functional areas.
Primary responsibilities include:
Understand the key business fundamentals, the competitive forces, the business expansion opportunities, and drive the HR components that are key to success.
As a member of the HR and functional leaderships teams, endeavor to understand the top business issues, strategies and objectives, and how Human Resources will play a role in our total business improvement efforts.
Lead the HR team for the Home Care Products Division and build the capability to attract, train and retain an appropriately skilled and capable workforce.
Develop and implement talent acquisition plans that support the business unit’s growth plans with a significant focus on recruitment of hourly personnel for our newest location in Ohio.
Develop and implement talent retention plans that support business requirements.
Develop / maintain employee engagement programs.
Develop and implement talent management and development processes, training plans, that create an internal capability to sustain growth.
Build and maintain a succession planning model that ensures current growth needs are satisfied, and mid- and long-term needs are achieved.
As part of developing the newest business unit of FQ, establish an internal candidate pool that ensures individual development / growth plans for future leaders.
Expand the existing training and development program into a more robust and strategic part of our business.
Provide HR metrics and analysis (dashboards) to provide senior management team with timely and accurate data to support the business.
Manage Key Performance Indicators (KPI-turnover, absenteeism, overtime, headcount, skill improvement and promotions).
Responsible for HR continuous improvement activities that result in process changes, cost savings and/or cost reductions.
Ensure that communication and change management programs support effective. employee engagement towards excellent safety, quality, cost, and efficiency expectations.
Provide change leadership to continuously improve culture.
Serve as employee advocate while balancing role of internal business partner.
Monitor employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduce turnover, promote and maintain a high level of employee morale and engagement.
Partner with other colleagues as part of the organization’s HRLT on programs related to HRIS, Compensation, Benefits, Recruiting, and Performance Management.
Office setting, with occasional time spent on manufacturing floor.
The ideal candidate should possess the following:
A Bachelor’s degree or minimum of 10 years of relevant experience is required.
SPHR certification is a plus.
Up to 40% travel, especially to assist with start-up location in OH.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical, dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4,000 per year on insurance premiums
..and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito®
Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability.
If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!