The Senior Human Resources Business Partner serves as a strategic HR Business Partner supporting both operational and digital/eGaming client groups. This role partners closely with leadership to align talent strategies with business priorities, particularly in a fast-paced, technology-driven environment.
Reporting to the VP of Human Resources, this position plays a key role in shaping organizational capability, strengthening employee engagement, and driving HR excellence across employee relations, talent acquisition, performance management, and compliance.
Key Responsibilities
• Act as a trusted advisor to leaders across eGaming, technology, and operations teams, aligning people strategies with business growth and product innovation goals.
• Partner with leadership on workforce planning, organizational design, and talent strategies to support scaling of digital gaming platforms and capabilities.
• Interpret and apply HR policies, ensuring compliance while evolving practices to meet the needs of a modern, tech-enabled workforce.
• Enhance the employee lifecycle experience from onboarding through development focusing on engagement, retention, and productivity in a hybrid and fast-scaling environment.
• Lead and resolve complex employee relations matters with a balanced, data-driven, and risk-aware approach.
• Coach leaders on performance management, continuous feedback, and development planning, supporting a culture of accountability and high performance.
• Support compensation and merit planning processes through data analysis and market awareness, particularly within competitive tech and eGaming talent markets.
• Leverage HR analytics and metrics to identify trends, inform decisions, and drive continuous improvement across talent and engagement initiatives.
• Ensure compliance with all applicable labor laws and regulations across jurisdictions, particularly in a multi-state or global eGaming environment.
• Drive employee communications and facilitate training initiatives that reinforce company culture, inclusion, and innovation.
• Contribute to job architecture, role clarity, and organizational evolution to support rapid scaling and knowledge transfer.
• Partner cross-functionally (HRIS, Payroll, Talent Acquisition) to deliver seamless HR operations and employee experience.
Requirements
• Bachelor’s degree in Human Resources, Business Administration, or related field required
• 8+ years of progressive HR experience
• Experience in high-growth, fast-paced, or digitally transforming organizations strongly preferred
Founded in 1967, Arrow is the world’s largest manufacturer and distributor of charitable gaming products, including pull tabs, electronic pull tabs, bingo products and electronic bingo devices for charitable gaming. Headquartered in Cleveland, Ohio, Arrow has approximately 1,500 employees across four manufacturing facilities and a network of 60+ distribution facilities.
Arrow International rewards bright, original thinking, hardworking team players through career advancement, witnessed by our impressively long-tenured team. Many of our team members have over 20 years of service with Arrow! We are proud to share our success and have one of the highest rated profit-sharing programs in the country. Arrow has made a significant contribution to our profit sharing plan every year since the program began in 1978.
We constantly reinvest in our business through acquisitions, facility expansion, state of the art technology, new product development and, most importantly – our best-in-class team!
For more information, please visit arrowinternational.com
