Job Description

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

Join our People & Culture team as a Senior HRIS Systems Analyst on a 12 month max term contract, where you will play a critical role in the governance, optimisation and continuous improvement of AIA's HR technology landscape, with a primary focus on Workday.

Reporting to the Senior Manager, People Intelligence, you will be responsible for maintaining secure, compliant and efficient HR systems that support employees, leaders and P&C teams. You will partner closely with various teams to deliver system enhancements, strengthen controls, improve self-service capability and ensure the integrity of HR and payroll data.

This is an excellent opportunity for an experienced HRIS professional who enjoys combining technical expertise, stakeholder engagement and process improvement to deliver meaningful business outcomes in a regulated environment.

To Do This Successfully You Will

• Administer and support assigned Workday modules, business processes, reports, dashboards and system functionality.
• Manage HRIS security roles, permissions and access controls, ensuring alignment with governance requirements, segregation of duties and delegated authorities.
• Coordinate and support system releases, upgrades, enhancements and configuration changes, including impact assessments, testing and implementation activities.
• Develop and execute user acceptance testing (UAT), document outcomes and ensure implementation readiness.
• Monitor HRIS interfaces and integrations, particularly payroll-related data flows, identifying and resolving errors and discrepancies.
• Conduct root-cause analysis and lead issue resolution activities across local, Group and vendor stakeholders.
• Develop and maintain reporting, dashboards, audits and exception monitoring to support compliance, decision-making and system governance.
• Identify opportunities to streamline processes, increase self-service adoption and reduce manual administration.
• Translate business, policy and regulatory requirements into practical HR technology solutions and system controls.
• Maintain accurate system documentation, operating procedures, test evidence and governance records.
• Support internal and external audit activities and coordinate remediation of identified risks or control gaps.
• Build strong relationships with key stakeholders and provide guidance, training and support to system users across the business.
• Contribute to HR technology roadmap initiatives that improve employee experience, operational efficiency and data quality.

Successful Applicants Will Demonstrate

• Proven experience administering and supporting an enterprise HRIS, preferably Workday.
• Strong understanding of HRIS security frameworks, access management, permissions and segregation-of-duties principles.
• Experience managing system enhancements, upgrades, releases and change activities within structured governance frameworks.
• Demonstrated experience supporting HRIS integrations and payroll interfaces.
• Advanced analytical and problem-solving skills, including the ability to conduct root-cause analysis and troubleshoot complex system issues.
• Experience developing HR reports, dashboards, data audits and exception-based monitoring.
• Strong project coordination skills with the ability to manage multiple stakeholders, priorities, dependencies and deadlines simultaneously.
• Ability to translate business requirements into effective system, process and control solutions.
• Excellent documentation capabilities, including requirements gathering, process mapping, test scripts and operational procedures.
• Strong communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences.
• High attention to detail, strong organisational skills and a proactive approach to risk and compliance.
• Experience working within a regulated industry, such as financial services, will be highly regarded.
• Workday certification, HRIS accreditation or relevant tertiary qualifications in Information Systems, Human Resources, Business or Technology will be advantageous.
• A continuous improvement mindset with a passion for leveraging technology to enhance employee and business outcomes.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.