At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team
About the Opportunity
This role serves as the SuccessFactors subject matter expert, supporting P&C teams with system queries and partnering with stakeholders to deliver insightful reporting and analytics that enable informed decision making.
**Please note - this is a parental leave contract until April 2027**
In this Role
• Lead the strategic operations, integrity and optimisation of the HRIS, ensuring strong governance and system performance.
• Drive enhancements to SuccessFactors by partnering with module owners and managing bi annual release cycles.
• Provide expert advice, support and troubleshooting for HR system users, resolving complex issues.
• Develop and maintain procedures, standards and supporting documentation for system use.
• Create dashboards and reporting that deliver actionable insights for key stakeholders.
• Analyse large datasets to identify trends, inform decisions and support P&C and COE teams
What are we looking for?
• Strong HRIS expertise, ideally including SAP SuccessFactors, and experience with major HR systems.
• Experience with SAP SuccessFactors Talent modules is highly regarded
• Advanced analytical capability to interpret complex datasets and generate meaningful insights.
• Strong communication and stakeholder management skills across all organisational levels.
• Proven experience leading HRIS projects, enhancements or implementations.
• High attention to detail and accuracy in managing HR data and system configurations.
• At least 5 years’ HRIS experience, with knowledge of HR processes and previous P&C operational exposure.
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
��️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
�� Career Growth: Endless learning and development opportunities
�� Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
�� Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
�� Mental Health: Gold accreditation by Mental Health Australia
�� Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
#LI-KS1
#Hybrid
At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.
Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.
At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.
Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.
