MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.

MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.

MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.

The Senior HRIS Analystadvanced level role is responsible for theadministration, configuration, maintenance,analysis,and optimization of the organization’s HRIS and related applications.This role serves as the technicaland functionalsubject matter expert supporting HRoperations, workforce systems, compliancereporting, workforce analytics, andemployee data management. This positionpartners with HR leadership, InformationTechnology,and organizationalstakeholders to ensure data integrity,system efficiency,reporting accuracy,regulatory compliance, and continuous process improvement. The Senior HRISAnalyst also supports system implementations,upgrades, integrations, audits,troubleshooting, testing activities,and strategic HR technology initiativesto enhance operational effectiveness andworkforce decision-making. Provide HRISsupport for Oracle, Taleo,OBIA, and relatedsystems; train users; andtroubleshoot system, process, and dataissues.

ESSENTIAL DUTIES:

Administer,maintain, and optimize HRISsystems,modules, workflows, and related applications.Configure system settings, businessprocesses, organizational structures,security roles, and approval workflows.Troubleshoot system issues and collaboratewith Information Technologyand vendors to resolve technical problems, supportupgrades, patches, implementations,testing, and systemenhancements. Monitor HR systems toensure optimal functionality,data accuracy,integrity,compliance, and securemanagement of employee and organizationaldata. Maintain and audit employeedata, conduct discrepancy reviews,and support compliance with EEO,FLSA, ACA, HIPAA,FMLA, and otherregulatory reporting requirements. Develop,generate, and analyze reports, dashboards,and workforce analytics to supportHR operations, compliancerequirements, leadership decision-making, audits,and organizational reporting needs. AnalyzeHR business processesand recommend automation, workflow improvements,and operational efficiencies. Lead or support HRISprojects,integrations, User Acceptance Testing(UAT),system validations, and cross-functionalinitiatives. Develop and maintaindocumentation for procedures, workflows,system configurations, and business processes.Assist with HR technologystrategy,digital transformation initiatives,and continuous process improvement efforts while partnering with HRleadership, IT,and Data Security teams. Candidate must have experience with Oracle Cloud, Power BI, and database management. Project management experience preferred. Perform other duties as assigned.

LICENSES AND CERTIFICATIONS

Avalid driver's licensefrom state of residence isrequired.
HR certification (e.g.,SHRM-CP,PHR, or equivalentprofessional certification)preferred.

EDUCATION

Bachelor’sDegree in Human Resources, Business Administration,Information Systems, Engineering,ComputerScience, or arelated fieldrequired.

EXPERIENCE

Must have four (4) years of professionalprogressive level experience in Human Resources IntegratedSystems, HROperations, or related systems experienceis required. Experience with HR reportingtools, analytics, and systemtroubleshooting preferred. Must haveexperience supporting enterprise HR systemssuch as Oracle, or similar platforms.Experience supporting abroad range ofHR operations, programs, systems andrelated workforce processes preferred.Experience with Oracle HRIS,Taleo,OBIA reporting,HR systems Integrations and experiencein utilities, government,or unionized environments preferred.

ADDITIONAL INFORMATION

Must participate in Supervisor Assessment Center within 90 days of hire. Must successfully complete NIMS Training within one (1) year of entering the job. Must have strong analytical, problem-solving, decision-making skills and advanced utilization of Excel software. Works in office majority of the time.Physical Demands: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and dexterity in operating office equipment. This position requires vision, hearing and speaking abilities.

THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY