Job Description

Description du poste

Reporting to the HRIS and Payroll Lead, the Senior HRIS Administrator is responsible for administering, supporting, monitoring, and improving TMLSA’s Human Resources Information Systems and associated data processes. The position ensures the accuracy, integrity, confidentiality, and availability of HR information across approved systems. It provides technical and analytical support to Human Resources, Payroll, Finance, Information Technology, and authorized users. Working within established policies, procedures, system standards, and delegated authority, the incumbent investigates and resolves HRIS issues, supports system integrations and upgrades, produces HR reports, administers user access, conducts data audits, and recommends improvements to HR systems and processes.

1. HRIS Administration and Support

• Administer and support approved HR systems, including SAP SuccessFactors, JDE, Talent Mine, and related applications.
• Monitor system operation and investigate application, interface, access, and data-processing issues.
• Provide Level 1 and Level 2 HRIS support to authorized users.
• Maintain approved system configurations, operating procedures, support logs, and technical documentation.
• Escalate issues requiring vendor intervention, development work, infrastructure support, or higher approval.

2. Data Integrity and Governance

• Conduct regular audits and reconciliations of employee and organizational data.
• Identify and coordinate the correction of incomplete, inconsistent, duplicate, or inaccurate information.
• Maintain consistency of employee master data across HR, Payroll, Finance, and related systems.
• Ensure validation of positions, job titles, cost centers, reporting relationships, and employee status.
• Apply approved data-retention, confidentiality, and information-security requirements.

3. Technical Troubleshooting

• Investigate and diagnose HRIS incidents using established procedures, system documentation, logs, and testing methods.
• Resolve routine and moderately complex technical, reporting, data, interface, and user-access issues.
• Document identified issues, analysis performed, corrective actions, and resolution outcomes.
• Coordinate with Global HRIS, IT, Payroll, Finance, and authorized vendors when specialist assistance is required.
• Identify recurring incidents and recommend corrective or preventive measures.

4. Systems Integration and Testing

• Monitor interfaces and data transfers between approved HR, Payroll, Finance, and related applications.
• Investigate failed or incomplete transactions and perform required reconciliation checks.
• Participate in HRIS upgrades, system enhancements, configuration changes, and implementation activities.
• Prepare and execute test cases, record results, document defects, and confirm corrective actions.
• Support post-implementation monitoring and user adoption.

5. Reporting and Analytics

• Produce accurate scheduled and ad hoc HR reports, extracts, reconciliations, and dashboards.
• Validate report data, calculations, filters, and definitions before distribution.
• Support reporting relating to headcount, employee movements, vacancies, turnover, organizational structures, payroll controls, and other approved HR indicators.
• Maintain documentation for recurring reports, data sources, definitions, and calculation rules.
• Recommend opportunities to simplify or automate recurring reporting activities.

6. Process Improvement

• Review HRIS processes to identify errors, delays, duplication, control weaknesses, and manual activities.
• Recommend practical improvements within established policies and system capabilities.
• Develop approved reporting tools, validation controls, templates, and workflow improvements.
• Support automation of repetitive HR data and reporting processes.
• Implement approved operational improvements within delegated authority.

7. Security and Compliance

• Protect confidential employee, payroll, organizational, and personal information.
• Administer user access and permissions based on formally approved requests.
• Support periodic access reviews, HRIS audits, and implementation of corrective actions.
• Report suspected unauthorized access, inappropriate data use, or control failures through approved channels.
• Ensure system activities and data changes are appropriately documented and traceable.

8. User Support and Stakeholder Coordination

• Provide guidance and training to HR, Payroll, Finance, managers, and other authorized users.
• Develop user guides, process instructions, and support training materials.
• Coordinate operational matters with HR stakeholders, Tasiast IT, Global HRIS, and authorized service providers.
• Communicate incident status, system requirements, processing deadlines, and implemented changes.
• Follow up on vendor support cases and escalate unresolved or business-critical issues.

Études et expérience

Education

• Bachelor’s degree in computer science, Information Systems, Software Engineering, Computer Engineering, Data Management, Human Resources Information Systems, or a related discipline.
• An engineering degree with relevant enterprise or HR systems experience is highly desirable.

Experience

• Minimum 5 years of relevant professional experience in HRIS, enterprise applications, database administration, systems support, or business systems analysis.
• Demonstrated experience in technical troubleshooting, data reconciliation, reporting, user-access administration, and system testing.
• Experience supporting integrated HR and payroll systems in a structured corporate environment.
• Experience with SAP SuccessFactors, JDE, Talent Mine, or comparable enterprise systems is preferred.
• Previous experience in mining, industrial, energy, or multinational operations is an advantage.

Technical Skills

• Enterprise application administration and support.
• HR data management and quality control.
• Database structures and data reconciliation:
• System incident investigation and troubleshooting.
• User-access and information-security controls.
• Advanced Microsoft Excel.
• Reporting and data visualization tools.
• User acceptance testing and defect management.
• Process mapping and technical documentation.
• Knowledge of SQL, Power BI, Power Automate, system interfaces, or API concepts is an advantage.

Behavioral Competencies

• Analytical thinking and structured problem-solving.
• Accuracy and attention to detail.
• Initiative within defined authority.
• Planning and prioritization.
• Customer and service orientation.
• Collaboration and stakeholder engagement.
• Clear written and verbal communication.
• Confidentiality, integrity, and professional judgment.
• Adaptability and commitment to continuous improvement.

Language Requirements

• Professional proficiency in English.
• Working proficiency in French.
• Arabic language capability is an advantage.