Job Description

At DHL, our business is logistics, but people are our passion.

With over 500,000 team members in 220 countries and territories, we attract and retain exceptional talent from around the world. We are one of the most innovative and culturally diverse companies on the planet, offering unmatched opportunities for professional growth and leadership.

We truly are a Best Place to Work.

DHL Global Forwarding Chile is seeking an experienced and strategic Senior HR Business Partner to support business leaders and employees across the organization, driving people strategies that enable business growth, organizational effectiveness, and employee engagement.

This role requires a trusted advisor with strong business acumen, solid HR expertise, and the ability to influence stakeholders at all levels within a dynamic and fast-paced environment.

Key Qualifications

Education Bachelor’s Degree in Human Resources, Psychology, Business Administration, Industrial Engineering, or related field required. Postgraduate studies in Human Resources or Organizational Development preferred.

Experience More than 8 years of progressive Human Resources experience. At least 5 years partnering directly with business leaders in an HR Business Partner or similar strategic HR role.

Language Advanced English proficiency.

Technical Knowledge

· Strong knowledge of talent management, employee relations, organizational development, performance management, and labor legislation.

· Experience supporting business transformation and change management initiatives.

· Advanced MS Office proficiency.

· Experience working with HRIS platforms and HR analytics.

RCS Level: K (according to organizational structure)

Key Responsibilities

• Partner with business leaders to align people strategies with business objectives. • Provide strategic HR guidance on organizational design, workforce planning, talent management, and employee engagement. • Support leaders in performance management, succession planning, and talent development initiatives. • Drive employee relations processes, ensuring compliance with labor legislation and company

policies. • Lead and support organizational change and transformation initiatives. • Analyze HR metrics and provide insights to support business decision-making. • Collaborate with Centers of Excellence and HR Operations teams to ensure effective delivery of HR programs and services. • Support recruitment, onboarding, retention, and diversity initiatives as required. • Foster a high-performance culture focused on employee experience, engagement, and continuous improvement. • Ensure compliance with corporate governance, legal requirements, and HR standards.

Leadership Profile

The ideal candidate brings:

• Strong business and commercial acumen. • Excellent stakeholder management and influencing skills. • Strategic thinking combined with hands-on execution capability. • Strong analytical and problem-solving abilities. • Experience navigating complex organizational environments. • High levels of emotional intelligence and communication skills. • A collaborative, proactive, and results-oriented mindset.