Trustly

Senior HRBP

Trustly  •  New York City, NY (Onsite)  •  4 days ago
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Job Description

WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the role:

As a Senior Strategic HRBP for GTM & Commercial, you will serve as the primary strategic People Partner to our US (and global to some extent) commercial executive leadership team. You will blend deep commercial acumen with strategic HR mastery, translating revenue objectives into scalable talent, organizational design, and compensation frameworks across a high-growth global Fintech ecosystem.

You will partner with Revenue Operations and Finance to build enterprise GTM compensation architecture (OTE/SIP), establish company-wide Talent Review & succession frameworks, and advise sales leadership on org design and headcount strategy to drive scalable revenue growth.

What you'll do:

  • GTM Compensation Architecture & Incentive Design: Partner with Revenue Operations, Finance, and executive leadership to build Trustly’s enterprise GTM compensation architecture, introducing standardized OTE ranges, market benchmarking, quota frameworks, incentive design, and governance for compensation decisions.

  • Incentive Alignment & Performance Redesign: Drive the ongoing evaluation of GTM incentive philosophy, leading compensation redesigns that shift Business Development metrics from activity to sales-qualified pipeline and simplifying Customer Success incentives to reinforce customer retention (NRR) and business outcomes.

  • Organizational Effectiveness & Headcount Strategy: Advise GTM leadership on organizational effectiveness, including organizational design, headcount strategy, succession planning, and complex employee relations, enabling the business to scale through periods of rapid growth and change.

  • Enterprise Talent Review & Executive Visibility: Design and launch Trustly’s enterprise Talent Review framework, establishing a consistent company-wide operating model for talent assessment, calibration, succession planning, and executive talent visibility while building supporting manager enablement.

  • Executive Partnership & Radical Candor: Act as a trusted advisor and coach to the CCO and senior commercial leaders, providing radical candor feedback and driving high-performance team dynamics across global markets.

Who you are:

  • GTM & Tech HR Expert (8+ yrs): 8+ years of progressive HR/HRBP experience, with substantial time supporting executive commercial/GTM leaders in fast-growing tech or fintech environments.

  • Compensation & RevOps Partner: Proven track record building enterprise OTE structures, quota frameworks, and incentive designs in partnership with RevOps & Finance.

  • Talent Review Architect: Demonstrated experience designing and launching enterprise-wide Talent Review, calibration, succession, and executive visibility frameworks.

  • Executive Gravitas & Builder Mindset: Comfortable influencing C-suite executives, delivering radical candor, and thriving in building scalable, documented processes from scratch.

What success looks like:

  • Incentive & Comp Alignment: Standardized OTE ranges and redesigned incentives aligned with pipeline and NRR, driving direct alignment between sales performance, retention, and profitable growth.

  • Talent Visibility & Succession: Enterprise Talent Review framework deployed with actionable GTM succession plans, securing the talent pipeline and visibility for critical revenue roles.

  • Org Effectiveness & Scale: Optimized GTM organizational structure and headcount strategy approved by leadership, resulting in accelerated execution speed and optimized resource allocation across regions.

Applications for this role are accepted on an ongoing basis.
SALARY RANGES IN US-BASED ROLE POSTING
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only and do not include other perks and benefits.
WHAT WE OFFER
At Trustly, you’ll have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we’re shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You'll be challenged and empowered to grow, making a real impact every step of the way.
Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
We offer innovative perks and benefits packages that include:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
Trustly

About Trustly

Trustly was launched in 2008 and has grown rapidly over the past 16 years to become a global leader in Open Banking Payment solutions. With a mission to make online payments as seamless as possible, Trustly offers an innovative payment platform, bridging the gap between consumers and merchants. Its technology ensures that transactions are processed in real-time, providing both speed and security for all parties involved.

Trustly's dedication to revolutionizing the payments industry is reflected in its collaborations with major brands such as PayPal, eBay, and Hargreaves Lansdown in Europe and FanDuel, T-Mobile, and Coinbase in North America. To date, Trustly has transformed the performance and experience of payments for over 9,000 merchants in 30+ markets, connecting them to 650+ million consumers through 12,000 banks.

Trustly is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU, EEA and the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Stockholm, SE
Year Founded
2008
Website
trustly.net
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