Job Description

What is Lokal

We are Lokal, India's premier hyperlocal platform, offering services in various Indian languages. We focus on developing world-class products for non-English speakers across India by delivering local information, classified ads, and continually evolving to include new and significant use cases every day. We operate in several states including Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Karnataka, Maharashtra, Gujarat, and are proud to have amassed over 45 million downloads to date.

Headquartered in Bengaluru, Lokal was founded in 2018 by Jani and Vipul, both distinguished IIT alumni recognised in Forbes 30 under 30 Asia 2020. As a Series B funded startup, we have garnered support from top-tier investors such as the Sony Innovation Fund, YCombinator, 3one4 Capital, India Quotient, and Global Brain. Our mission is driven by a commitment to innovation and a deep dedication to effectively serving our users.

We are being heard: Inc 42, Forbes, Economic Times

We are seeking an experienced Senior HR Business Partner (HRBP) to join our team. The ideal candidate will have a minimum of 5+ years of experience in startups and will play a key role in supporting our dynamic workforce. You will work closely with leadership and cross-functional teams to implement HR strategies, drive employee engagement, improve organizational effectiveness, and enhance employee experience.

Key Responsibilities:

Onboarding & Integration:

Manage the end-to-end onboarding process for new hires, ensuring a seamless and welcoming experience.

Work closely with hiring managers to develop onboarding plans that set up new employees for success.

Employee Engagement:

Design and implement strategies to enhance employee engagement and retention.

Drive a culture of recognition, feedback, and continuous improvement.

Conduct regular pulse surveys and collaborate with leadership to address key engagement areas.

HR Analytics & Reporting:

Leverage HR analytics to provide actionable insights into key HR metrics like attrition, retention, and employee satisfaction.

Prepare regular reports and presentations on HR metrics for the leadership team.

Use data to forecast workforce trends and recommend solutions to potential HR issues.

Employer Value Proposition (EVP):

Develop and promote Lokal App's Employer Value Proposition (EVP) to attract, engage, and retain top talent.

Collaborate with the marketing and communication teams to ensure the EVP is consistently communicated internally and externally.

Organize initiatives to strengthen Lokal App's employer brand and create a positive candidate experience.

Learning and Development (L&D):

Create and execute learning and development programs that support career growth and align with the company’s objectives.

Collaborate with department heads to assess training needs and identify development opportunities.

Monitor the effectiveness of learning initiatives and make improvements as necessary.

Employee Relations & Culture Building:

Act as a trusted advisor for employees, offering guidance on HR policies, employee relations issues, and performance management.

Foster a positive and inclusive work culture that aligns with Lokal App's core values.

Mediate and resolve employee concerns in a fair and consistent manner.

Qualifications

Qualifications & Skills:

5+ years of experience in HR, with at least 3 years in a startup environment.

Proven experience in onboarding, employee engagement, learning and development, and HR analytics.

Strong knowledge of HR best practices, employee relations, and compliance.

Ability to work in a fast-paced, agile startup environment.

Excellent interpersonal and communication skills.

Strong analytical mindset with experience in HR data and reporting.

Experience in developing and implementing EVP strategies.

Ability to build relationships and collaborate with stakeholders at all levels.

Preferred:

Experience in hyper growth startups or scaling organizations.

Knowledge of regional languages will be an advantage.