Job Description

Posting Start Date:

March 30, 2026

Posting End Date:

April 13, 2026

Position Number:

80006538

Union:

Non-Union

FLSA Status:

Salaried Exempt

Department:

Human Resource Services

Salary Grade:

E-3

Salary Range:

$77,488.00 -$103,466.63

Employment Type:

Full Time

Building Location:

Central Office Building

Building Street:

700 S. Eisenhower Boulevard

Building City:

Middletown

Building State:

Pennsylvania (US-PA)

Building Zip Code:

17057

Work Schedule:

Flexible Work Options

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:

• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days

*Some options may require completion of probationary period.

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.

Job Purpose and Summary

We are seeking a highly collaborative and analytically driven Human Resources professional to support enterprise-wide workforce strategy, succession planning, and organizational initiatives. Reporting directly to the Director of Human Resource Services, this role operates within Human Resource Services and plays a key part in advancing departmental and enterprise priorities through cross-functional coordination, data-informed insights, and strategic program support. This is an enterprise-level role with significant involvement in high-impact initiatives.

This position follows a hybrid work schedule, with an expectation of approximately three days per week in the office

Essential Functions & Responsibilities

• Provide strategic and operational support to the Director of Human Resource Services, including departmental planning, business continuity efforts, resource and budget coordination, policy development, and internal communications.
• Coordinate and support large-scale, department-wide HRS initiatives, assisting HRS units in launching and executing complex, high-impact projects through early planning, stakeholder coordination, and timeline management.
• Partner internally within HRS to assess current and future workforce capabilities, capacity, and risks; contribute to the development of talent and workforce strategies.
• Support enterprise-wide workforce, succession, and retention planning efforts, including analysis of leadership pipelines, anticipated vacancies, skill gaps, and retention risks.
• Analyze workforce data and people analytics to develop actionable insights that support HRS leadership decision-making.
• Collaborate across HRS and with organizational leadership to align career pathways, employee development opportunities, and internal mobility with workforce priorities.
• Identify barriers to career mobility and advancement and support the development of enterprise-level solutions.
• Maintain and manage HRS communication platforms (e.g., SharePoint), ensuring content is accurate, accessible, and aligned with departmental communication strategies.
• Serve as a liaison between HRS and enterprise groups, councils, and networks to support alignment, visibility, and effective communication of initiatives and outcomes.
• Provide coordination and light administrative support to ensure smooth execution of departmental operations and strategic initiatives.

Ideal Candidate Profile

• Experience in workforce planning, organizational development, or related functions within a complex organization.
• Strong analytical skills with the ability to interpret data and support decision-making.
• Demonstrated ability to coordinate cross-functional work and manage multiple priorities.
• Strong communication and collaboration skills.
• Experience supporting enterprise-level initiatives or programs preferred.

Qualifications

• Eight (8) years of experience in human resources. OR
• Four (4) years of experience in human resources AND a bachelor’s degree in human resources, business administration, or related field. OR
• One (1) year as a Human Resources Specialist with the PTC.
  Equivalent combination of education and/or experience may be accepted.
• Must demonstrate proficiency in applicable Microsoft programs. A skills assessment may be required prior to interviewing for this position.
• Experience working with HRIS is preferred.
• Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.

Competencies

Customer ServicePresentation SkillsResearch SkillsCommunication ProficiencyReliabilityBusiness WritingTeamwork OrientationAnalytical ThinkingActive ListeningHuman ResourcesAttention to DetailLeadership

Physical Demands and Work Environment

Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.

Disclaimer

The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.