CMA CGM

Senior HR Shared Services Administrator

CMA CGM  •  Onsite  •  4 hours ago
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Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

YOUR ROLE

Our HR Shared Services team, based in Ashby-de-la-Zouch, is looking for an experienced Senior HR Shared Services Administrator to join the team.

In this role, you will provide a high-quality HR administration service, supporting colleagues and managers across the employee lifecycle. You will act as a key point of support within the HR Shared Services team, helping to resolve queries, manage more complex requests, and ensure HR processes are delivered accurately and efficiently. You will also support the wider team through knowledge sharing, coaching and quality checks.

This is a hybrid, Monday to Friday role.

WHAT ARE YOU GOING TO DO?

Reporting into the HR Shared Services Team Leader, you will provide high-quality HR administration support across the employee lifecycle, managing more complex transactions and queries while ensuring work is completed accurately, compliantly and within agreed service standards. You will act as a key point of expertise within the team, supporting the resolution and escalation of complex employee and manager queries.

You will also play an important role in maintaining and improving service quality. This will include carrying out quality checks, ensuring HR records and system data are accurate, identifying trends or recurring issues, and supporting continuous improvement across HR processes. You will work closely with colleagues and stakeholders to ensure a professional, responsive and consistent HR service.

As a senior member of the team, you will support the development of HR Shared Services Administrators through coaching, training and knowledge sharing. You will also help onboard new team members, share best practice and support colleagues in building their knowledge of HR processes, systems and service standards.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will have a strong knowledge and experience of employee lifecycle administration, ideally gained within an HR Shared Services or HR Administration environment. You’ll have excellent attention to detail, a strong focus on data accuracy and confidentiality, and be confident using HR systems and case management tools. You’ll also be comfortable interpreting and applying HR policies and procedures, while managing multiple priorities and deadlines.

You’ll be a strong communicator with excellent customer service and stakeholder management skills, able to build positive relationships and handle sensitive HR queries professionally. As a senior member of the team, you’ll also have the confidence to coach, support and share knowledge with colleagues, helping to maintain high standards and deliver a consistent HR service.

Experience working with an HR ticketing or case management system would be advantageous, along with a good understanding of GDPR, employment legislation and HR best practice.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

CMA CGM

About CMA CGM

The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".

Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.

The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.

CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).

Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.

The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Marseille, FR
Year Founded
1978
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