Odyssey Information Services

Senior HR Service Center Tech

Odyssey Information Services  •  Houston, TX (Onsite)  •  5 hours ago
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Job Description

A client in Houston, Texas, is seeking an HR Call Center Service Tech for the hospital industry. Will be working onsite 100%.

Open-ended project.

EXPERIENCE

Required: 4 years of call center experience and/or performing administrative/clerical work. Will consider college in place of experience. Strong customer service orientation. Interpersonal skills: flexible/adaptable, good communicator (both orally and written), diplomatic, effective team member. Ability to prioritize work in a multi-task environment. Self-starter able to work independently with minimal supervision. Hands-on PC/keyboard skills. Strong telephone and organizational skills.

Preferred: 2 years of HR or call center experience. Knowledge of M.D. Anderson Cancer Center operations is preferred. An understanding of principles and practices of customer service and call centers. Previous benefit and/or KRONOS experience is a plus. Bi-lingual preferred.

ADDITIONAL DETAILS Schedule: Monday–Friday, 8:00 AM–5:00 PM. On-site position. This position will primarily support the HR Reception Desk and Badge Room. Strong general PC and keyboard skills are required. Experience using ServiceNow and PeopleSoft HCM is preferred but not required.

Please email your resume if you are interested.

#OISH1

JY

Odyssey Information Services

About Odyssey Information Services

For over 26 years, Odyssey Information Services has partnered with organizations nationwide to deliver consulting, staffing, professional, and managed services that drive efficiency and performance. We understand that no two businesses are alike, which is why we take a personalized approach, listening closely to your goals, challenges, and technical needs to deliver customized, results-driven solutions.

With expertise across IT, Accounting & Finance, Professional and Managed Services, and Skilled Trades, we deliver the talent organizations need. Whether through workforce solutions, project-based consulting, or managed services, our focus is on delivering measurable outcomes and long-term value.

In today’s fast-paced, digital world, businesses across every industry are challenged to stay competitive, optimize operations, and deliver exceptional customer experiences. With deep expertise, proven resources, and a multi-industry perspective, Odyssey delivers solutions tailored to your organization’s most critical needs.

𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐓𝐫𝐚𝐝𝐞𝐜𝐫𝐚𝐟𝐭

Precision Tradecraft is a specialized division of Odyssey Information Services dedicated to delivering trades. Built on the same trusted approach and recruiting expertise, Precision Tradecraft provides qualified trades professionals who keep projects moving, operations running efficiently, and workforce demands met with speed and precision.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Plano, Texas
Year Founded
2000
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