The Senior HR Operations Manager leads the implementation of the HR strategies, coordinate recruitment, develop robust systems, policy and practice on people management. This role develop, manage and coordinates the overall functioning of administrative support systems for the Business Unit as well as service providers which includes office management, facilities management, development and maintenance of policies and procedures, travel, and staff management.
Work closely with the Group Human Resources in the development of the business’s overall human resources strategies to guarantee the implementation of HR best practice Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
Provide a broad range of consultative services to all levels of employees regarding policies and procedures.
Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales
Design and develops HR training programs for management and employees.
Stay abreast of, and inform leadership and teams of updates to employee policies and corporate standards
Maintain a human resources system to manage employee and organization records and information with a high level of confidentiality
Manage the overall management and development of all aspects of HR and Talent Management for the Company, including:
Lead in planning, implementation and ongoing maintenance of labor relations, employee relations, equal employment opportunity, and diversity and compensation programs.
Consult with management and employees on equal employment opportunity issues and charges
Administer performance and salary review programs to retain and develop talent and ensure fair distribution of compensation and employee incentives
Conduct performance management system, collaborating with line managers in performance review terms
Assist with the development and progression of employee performance standards and expectations. Coordinate and track the annual performance review and performance goal setting process
Develop and oversee new employee orientation and training programs
Establish and maintain appropriate systems for identifying, planning, delivering and measuring learning and development.
Ensure training activities meet and integrate with Company strategies and policies
Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on
Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies
Possess extensive knowledge of HR processes, policies, and procedures to ensure efficient and compliant HR operations.
Strong analytical skills are essential for evaluating HR metrics, identifying trends, and making data-driven decisions to improve HR processes and practices.
Proficiency in HRIS (Human Resources Information Systems) and HR technology enables effective management of employee data, payroll processing, and reporting.
Experience in process improvement methodologies, such as Six Sigma or Lean Management, enhances the ability to streamline HR processes and drive operational efficiency.
Leadership and team management skills are vital for leading a team of HR professionals, providing guidance, coaching, and support to ensure the smooth functioning of HR operations.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus
Leadership_321977503
AI Fluency
Agility
Resilience
Quality_321977507
Data Driven L4
Digital Integration L4
SAP ERP Human Resources L4
HR Consulting L4
People Advocacy L4
Build High-Performing Teams
Provide Direction
Bachelor's Degree in any related field
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
