Verla Search | Executive Search | Recruitment | Fractional Search

Senior HR Operations Manager

Verla Search | Executive Search | Recruitment | Fractional Search  •  Jakarta, ID (Onsite)  •  1 day ago
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Job Description

About Our Client
Our client is a growing company in the Food & Beverage industry, committed to delivering quality products and operational excellence. As the organization continues to expand, the company is strengthening its people operations to support business growth and foster a positive employee experience.

They are seeking an experienced Senior HR Operations Manager to lead HR operations, compensation & benefits, and industrial relations while ensuring operational excellence and compliance with Indonesian labor regulations.

The Role

This role offers an excellent opportunity for an experienced HR professional to lead and enhance core HR operations in a dynamic, fast-paced business environment. Reporting to senior management, you will play a key role in ensuring efficient HR service delivery, strengthening employee relations, driving process improvements, and supporting the organization's continued growth.

The ideal candidate is a hands-on HR leader with strong expertise in HR operations, payroll, compensation & benefits, and industrial relations, combined with a passion for building efficient HR processes and delivering exceptional employee support.

  • Lead end-to-end HR operations, including onboarding, offboarding, employee administration, and HR service delivery.
  • Oversee payroll processing, BPJS administration, PPh21 compliance, and employee benefits programs, ensuring accuracy, timeliness, and regulatory compliance.
  • Manage compensation and benefits programs, including salary structures, annual salary reviews, and market benchmarking initiatives.
  • Handle employee relations matters, including disciplinary cases, grievance handling, conflict resolution, and industrial relations activities.
  • Ensure compliance with Indonesian labor laws, company policies, and internal HR governance standards.
  • Develop, maintain, and continuously improve HR policies, standard operating procedures (SOPs), employment documentation, and employee records.
  • Partner closely with Finance, Legal, and business leaders to ensure seamless HR operations and compliance.
  • Identify and implement process improvements to enhance HR efficiency, employee experience, and operational effectiveness.
  • Support HR reporting, workforce data analysis, and HR initiatives that contribute to organizational performance.
Required Qualifications:
  • Business-level proficiency in English
  • Bachelor’s degree in human resources, Psychology, Law, Business Administration, or a related discipline.
  • Minimum 5–8 years of progressive experience in HR Operations, HR Services, or HR Shared Services.
  • Strong hands-on experience in payroll administration, compensation & benefits, and industrial relations.
  • Solid understanding of Indonesian labor laws, BPJS administration, PPh21 regulations, and employment compliance.
  • Experience within the Food & Beverage industry, FMCG, retail, hospitality, manufacturing, or other labor-intensive businesses will be highly advantageous.
  • Proficiency in HRIS platforms and digital HR processes.
  • Strong communication, stakeholder management, and interpersonal skills.
  • Excellent analytical, problem-solving, and organizational capabilities with strong attention to detail.
  • Able to thrive in a dynamic, fast-paced environment while maintaining high standards of accuracy, compliance, and service excellence.

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Verla Search | Executive Search | Recruitment | Fractional Search

About Verla Search | Executive Search | Recruitment | Fractional Search

Verla Search is an independent boutique executive search firm based in Jakarta, Indonesia. It specializes in tailored HR solutions that align with your organization's unique values, identity, and goals in Southeast Asia and beyond.

Our personalized approach connects top talent with organizations of all sizes, from startups and SMEs to multinationals, across private, public, and nonprofit sectors. We offer a unique, agile service that ensures real value for money and delivers practical, bespoke solutions tailored to your needs.

We offer 3 core service lines to support your evolving talent needs:

𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗦𝗲𝗮𝗿𝗰𝗵 & 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁: Connecting you with top-tier leadership and professional talent.

𝗙𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀: On-demand professional, flexible, project-based expertise to support your dynamic business needs.

𝗛𝗥 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆: Scalable HR operations and compliance support tailored to your organization.

By prioritizing quality over quantity, we deliver outstanding business outcomes for clients and meaningful career opportunities for candidates.

Partner with Verla Search to find the right talent for your team and achieve lasting success. Let's work together!

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Jakarta, ID
Year Founded
Unknown
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