Job Description

About Restart, Inc.

Restart, Inc. is a Minnesota-based nonprofit organization founded in 1986, dedicated to providing Housing with Services, and Independent Living Skills Services for individuals living with brain injuries and related disabilities. Our mission is to empower clients by teaching them strategies for daily living and facilitating their reentry into the community.

The Senior HR Generalist & Talent Acquisition Specialist leads full-cycle recruiting and day-to-day HR operations across a multi-site residential services organization. The role has a primary focus on high-volume hiring for Direct Support Professionals (DSPs), plus ownership of onboarding, background studies, HR compliance, and first-level employee relations. The position partners with HR leadership on escalated matters and with program leadership on staffing needs.

Key Responsibilities

Talent Acquisition

• Own full-cycle recruiting for all positions, with emphasis on high-volume DSP hiring.
• Partner with hiring managers to forecast staffing needs and maintain current job descriptions.
• Source, screen, and interview candidates, and coordinate interviews and offers.
• Manage job postings and recruiting campaigns (Indeed, Rippling ATS, job fairs, schools, and community partners).
• Track recruiting metrics such as time-to-fill, source effectiveness, and early turnover, and recommend improvements.
• Build relationships with workforce programs and training partners to strengthen the candidate pipeline.

Onboarding and Orientation

• Coordinate a compliant, consistent onboarding experience for all new hires.
• Conduct new hire orientation, covering policy review, required compliance training, and Restart's mission and culture.
• Prepare new hire paperwork, I-9 and E-Verify, and personnel files.
• Track required orientation and annual training for staff, in coordination with program leadership.
• Coordinate system access and equipment needs for new hires with IT.

Background Studies and Compliance

• Submit and monitor DHS NETStudy 2.0 background studies, and track clearance status before any client contact.
• Maintain OSHA recordkeeping (300, 300A, and 301 logs) and annual posting requirements.
• Complete annual workers' compensation, EEO/Affirmative Action, and other required HR reporting.
• Respond to routine unemployment claims.
• Stay current on employment law and licensing requirements that affect HR practices.

HR Administration, Benefits, and Leave

• Maintain accurate employee records in Rippling for hiring, changes, and offboarding.
• Administer benefits enrollment, open enrollment communications, and employee benefits questions.
• Coordinate leave of absence processes with benefits and leave vendors.
• Administer employee recognition programs.
• Coordinate offboarding, including exit paperwork, final records, and IT and equipment return notifications.

Employee Relations and Policy

• Serve as the first point of contact for employee questions and concerns.
• Advise supervisors on consistent application of policies and documentation practices.
• Support supervisors with corrective action documentation.
• Conduct routine workplace investigations as assigned, and escalate complex matters to HR leadership.
• Assist in developing HR policies and maintain HR standard operating procedures.

Other duties as assigned.

Growth Opportunity

This role offers a development path toward HR Manager. Advancement is based on demonstrated skill in investigations, policy development, and employee relations.

Qualifications

Required

• 3 or more years of HR experience, including full-cycle recruiting
• Experience with high-volume or hourly-workforce hiring
• Strong organization, communication, and attention to detail
• Ability to maintain confidentiality and handle sensitive information
• Proficiency with Microsoft Office Suite
• Valid driver's license and reliable transportation for site travel

Preferred

• Bachelor's degree in Human Resources, Business, Social Sciences, or a related field, or equivalent experience
• Experience in 245D, disability services, or another licensed human services setting
• Experience with DHS NETStudy 2.0
• Experience with Rippling or a comparable HRIS
• SHRM-CP or PHR certification

Benefits

Health, dental, 401(k) matching, paid time off, and a flexible hybrid work environment.

Restart, Inc. is an Equal Opportunity Employer