Job Description

Job Title: Senior HR Business Partner
Location: Linbro, Midrand, Gauteng
Reports to: HR Executive
Direct Reports: 2 HR Business Partners
Indirect Reports: 3 HR Admin, 3 HR Practitioners

Purpose of Role:

The Senior HR Business Partner (Senior HRBP) is a strategic leadership role focused on aligning HR initiatives with business objectives to enhance customer service delivery and customer centricity. This role involves leading a team of HR professionals to ensure the effective implementation of HR strategies, policies, and processes across the organization. As a trusted advisor to the leadership team, the Senior HRBP contributes to the overall success of our clients Logistics by fostering a high-performance culture that supports the company's supply chain and logistics operations.

Main Responsibilities:

Strategic HR Leadership:

• Collaborate with the HR Executive and business leaders to develop and execute HR strategies aligned with business goals, with a particular focus on enhancing customer service delivery and customer centricity.

Team Management:

• Lead, mentor, and develop a team of HR Business Partners, HR Admin, and HR Practitioners, ensuring their professional growth and alignment with business priorities.

Change Management:

• Drive and manage organizational change initiatives, especially those related to customer service improvement, ensuring smooth transitions with minimal disruption to business operations.

Talent Management:

• Oversee talent acquisition, development, and retention strategies to build a high-performing workforce capable of delivering superior customer service.

Employee Relations:

• Manage complex employee relations issues, ensuring compliance with labor laws and fostering a positive and productive work environment.

HR Analytics:

• Utilize HR metrics and data to inform decision-making and improve HR processes, contributing to better business outcomes.

HR Policy Development:

• Develop, implement, and maintain HR policies and procedures that support the companys strategic objectives while ensuring legal compliance.

Stakeholder Management:

• Build strong relationships with key stakeholders across the business, acting as a trusted advisor on all HR matters.

Education and Qualifications:

• Bachelors degree in Human Resources, Business Administration, or a related field (required).
• Postgraduate degree (preferred).

Knowledge and Skills:

• In-depth knowledge of HR best practices, labor laws, and regulations in South Africa.
• Strong understanding of the supply chain and logistics industry.
• Strategic thinking and business acumen.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• High level of emotional intelligence and interpersonal skills.
• Proficient in HRIS systems and HR analytics tools.
• Excellent communication, influence, and negotiation skills.

Experience and Training:

• Minimum of 8-10 years of experience in HR, with at least 5 years in a senior HRBP role or similar position.
• Proven experience in leading HR teams and managing large-scale HR projects.
• Experience in the supply chain, logistics, or a related industry is preferred.
• Training in leadership development, change management, and HR analytics.

Problem Solving:

• Address complex HR challenges, including workforce planning, talent management, and employee relations, with innovative and effective solutions.
• Analyze and interpret HR data to identify trends and make informed decisions that positively impact the business.

Customer Relationships:

• Build and maintain strong relationships with internal customers (business leaders, managers, and employees) to understand their needs and provide tailored HR support.
• Foster a customer-centric culture within the HR team to enhance service delivery across the organization.

Decision Making:

• Make strategic HR decisions that align with business goals and drive organizational performance.
• Empower direct reports to make operational HR decisions within their areas of responsibility, providing guidance and support as needed.

Leadership Supervision:

• Provide leadership and direction to the HR team, ensuring alignment with the companys strategic objectives.
• Coach and develop team members to enhance their capabilities and career growth.

Competencies:

• Strategic Orientation: Ability to align HR strategies with business objectives.
• Leadership:
  Strong leadership presence with the ability to inspire and motivate others.
• Customer Focus: Commitment to delivering high-quality HR services that meet the needs of the business.
• Collaboration:
  Ability to work effectively with cross-functional teams and build strong partnerships.
• Innovation:
  Ability to develop creative HR solutions that drive business success.
• Integrity:
  High ethical standards and commitment to confidentiality.

Communication and Influence:

• Communicate effectively with all levels of the organization, from frontline employees to senior executives.
• Influence key stakeholders to support HR initiatives that drive business outcomes.
• Present HR strategies and data in a clear, concise manner to facilitate informed decision-making.