Job Description

Job Summary

The Senior HR Business Partner will be responsible for managing the Human Resources function in the Hospital, including general HR Operations, Employee Relations, implementation of Learning & Development, and other HR matters related to staffing plans, performance management, and implementation of policies and procedures. He/she will functionally report to the Cluster HR Director (CHRD) to coordinate HR matters to ensure productivity and efficiency through a high-quality hospital workforce. He/she will oversee and support the HR professionals at TVH with their operational tasks and responsibilities.

Job Responsibilities 1

Coordinates with Management in planning staffing needs and in, setting HR objectives and tracking progress in coordination with CHRD.

Responsible for the smooth running of the HR department within the Hospital.

Performs all functions of the Human Resources department in the Hospital and provides HR support and counseling to managers, directors, and employees.

Performs other related tasks as assigned by the CEO and/or Cluster HR Director.

Monitors internal HR systems and databases in the Hospital and ensures the integrity of HR data.

Ensures that, legally, the Hospital is aligned with the Qatari labor laws regarding workplace rules, employee treatment, and other applicable matters.

Implements HR Hospital and Corporate policies and procedures and ensures their dissemination and communication within the Hospital.

Job Responsibilities 2

Reviews and proposes revisions to HR Hospital and Corporate policies and procedures, as needed, in line with legislative changes and best practices, and cooperation with the CHRD.

Ensures that the staff is sufficiently acquainted with the Hospital policies and procedures.

Supports the managers in delivering a positive onboarding experience to their new team members.

Tracks HR Operations KPIs and devises plans and initiatives for improvement.

Supports staff and management in staff satisfaction, workplace culture, and overall well-being.

Implements conflict resolution training and policies to prevent and/or resolve issues between employees and/or with management.

Coaches managers on conflict resolutions and handling employee issues to increase productivity and boost employee morale.

Maintains an employee complaint process, investigates employment-related claims and handles employee grievances.

Additional Responsibilities 3

Partners with the Cluster HR Director and HR team to resolve complex issues.

Attends meetings with the Cluster HR Director to formulate and develop business plans, to resolve issues and to improve the HR Department.

Stays up to date with the labor law stipulations and requirements in Qatar, and ensures the Hospital is always in compliance with the applicable HR laws and regulations.

Job Knowledge & Skills

Strong understanding of best practice HR Management theories.

Working knowledge of HR functions.

Strong Knowledge of the Healthcare industry

Comprehensive knowledge of the Accreditation Process.

ERP knowledge preferably SAP functional skills.

Decision Maker.

Excellent verbal and written communication skills.

Familiarity with the Qatari Labor Law.

Computer literacy.

Excellent interpersonal, communication, and administrative skills to deal effectively with all levels of staff.

Job Experience

Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus

Competencies

Build High-Performing Teams

Provide Direction

Agility

AI Fluency

Grievance Procedures L4

HR Consulting L4

HR Metrics and KPIS L4

Human Resources Policies and Procedures L4

Leadership_321977503

Quality_321977507

Resilience

SAP ERP Human Resources L4

Education

Master's degree in Business Administration or Human Resource

Professional Qualification in Human Resource or SPHRi