Job Description

Senior HR Business Partner

Minimum Requirements:

• Matric (Grade 12)
• Bachelors degree in Human Resources, Business Administration, or a related field (required).
• Postgraduate degree is preferred
• Minimum of 8-10 years of experience in HR, with at least 5 years in a senior HRBP role or similar position.
• Proven experience in leading HR teams and managing large-scale HR projects.
• Experience in the supply chain, logistics, or a related industry is preferred.
• Training in leadership development, change management, and HR analytics.

Responsibilities:

Strategic HR Leadership

• Collaborate with the HR Executive and business leaders to develop and execute HR strategies that align with business goals.
• Focus on enhancing customer service delivery and customer centricity.

Team Management

• Lead and mentor a team of HRBPs, HR Admin, and HR Practitioners.
• Ensure professional development and alignment with business priorities.

Change Management

• Drive and manage organizational change initiatives, particularly those related to customer service improvement.
• Ensure smooth transitions and minimal disruption to business operations.

Talent Management

• Oversee talent acquisition, development, and retention strategies.
• Build a high-performing workforce capable of delivering superior customer service.

Employee Relations

• Manage complex employee relations issues.
• Ensure compliance with labor laws and foster a positive work environment.

HR Analytics

• Utilize HR metrics and data to inform decision-making and improve HR processes.
• Contribute to better business outcomes.

HR Policy Development

• Develop, implement, and maintain HR policies and procedures.
• Support the company's strategic objectives and ensure legal compliance.

Stakeholder Management

• Build strong relationships with key stakeholders across the business.
• Act as a trusted advisor on all HR matters.