Job Description

At General RV, our people are at the heart of everything we do and the Sr. Benefits & HR Specialist plays a critical role in delivering an exceptional employee experience that supports our vision, mission, and values. As part of a collaborative HR team spanning Recruiting, Benefits, HRIS, and Learning & Development, this role serves as a key partner in designing, administering, and continuously improving benefits and HR programs that empower our employees and drive organizational success.

About our HR Team:

At General RV, our People Team is more than a support function— we're a strategic partner driving growth, culture, and an exceptional employee experience. Over the past five years, our HR team has significantly expanded its impact, implementing modern technology solutions, elevating communication, and creating meaningful support systems that empower our people to thrive. We pride ourselves on removing obstacles, simplifying processes, and creating an environment where employees can do their best work.

Responsibilities

WHAT YOU'LL DO

• Take the lead on benefits and HR projects—from rolling out new programs to improving processes and enhancing our systems to better support employees.
• Partner with vendors, carriers, and internal teams to troubleshoot issues, streamline processes, and continuously improve the employee experience.
• Keep our data clean and reliable by ensuring accuracy in our HRIS systems, supporting strong reporting and informed decision-making.
• Support open enrollment from start to finish, including building communications, helping employees understand their options, and testing system functionality.
• Assist with audits and ongoing reviews, identifying discrepancies, closing gaps, and recommending improvements to strengthen our programs.
• Help keep us compliant by staying on top of federal, state, and local regulations (ACA, COBRA, FMLA, HIPAA, ERISA, and more) and ensuring our practices align.
• Jump in where needed across HR operations, contributing to special projects and initiatives that support the broader organization.
• Support the employee lifecycle, including onboarding, offboarding, and status changes—making sure everything runs smoothly within our HR systems.

Qualifications

WHAT WE'RE LOOKING FOR

• Bachelor’s degree in Human Resources, Business Administration, or equivalent work experience.
• Minimum 3-5 years of experience in benefits administration and HR Generalist experience.
• Applicable certifications (e.g., SHRM-SCP, PHR, CEBS) are strongly preferred.
• Experience with referenced based pricing is a plus but not required.
• Knowledge of applicable employment laws including FMLA, Worker Compensation, Equal Employment Opportunity, ADA, etc.
• Demonstrated ability to take initiative, proactively identify opportunities for improvement and independently drive tasks, projects, and solutions forward.
• Strong written and verbal communication skills with the ability to clearly and effectively communicate complex HR and benefits information to employees, leaders, and cross-functional partners at all levels of the organization.

PERKS

General RV Center offers a great benefits package that includes medical, dental, vision, paid vacations, and 401k options.

WHO IS GENERAL RV CENTER?

General RV Center and its family of companies, which includes America's Choice Insurance Partners and Salem Distributors, is a large multi-state employer founded in 1962 in the heart of the Motor City. General RV has become the nation's largest family-owned RV Dealer, and what started as a small ‘mom and pop’ operation has since grown to 13 locations in Michigan, Ohio, Illinois, Florida, Utah and Virginia.

Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest growing privately held companies.