Job Description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Senior HR Administrator, with Italian and French

**Milan, Italy**

The PTC People Solutions organization consists of 4 regional People Solutions Teams (Americas, EMEA, India, and APAC) that provide both full-scope front line leader and employee support within their assigned region, and a globally integrated level of support across all regions as needed.

Reporting to the Regional People Solutions Manager, the Senior HR Administrator will carry out assigned processes and programs, working with senior People Solutions team members and HR Business Partners to support all stages of the employee lifecycle.

The EMEA Region People Solutions team directly supports 1700 employees and indirectly supports ~7,500 global PTC employees in conjunction with the other regional People Solutions teams. The Sr. HR Administrator is an integral part of the People Solutions organization, serving as an action-oriented coordinator across a defined range of employee-related HR services and matters.

Example Senior HR Administrator Responsibilities:

(Including, but not limited to)

• Manager and support daily people related matters
• Employee Onboarding/Offboarding Coordination & Support
• Employee File/Record Entries & Uploads
• Verifications of Employment
• Employee Case Management Triaging
• Employment Document Distribution & Collection
• Manage all health and safety matters
• Confirmation & Clarification of Various Records, Enrollments, and Opportunities
• Knowledge Guide & HR Policy Distribution
• Education and execution of compliance related matters
• Support of Various Low-Complexity & High-Volume Activities as Needed
• Daily Interaction with HR Systems (primarily Workday & ServiceNow)

Preferred Traits, Skills, & Knowledge

• Self-Driven, Proactive & Growth Oriented – acts and advocates for their own growth and development to ensure they have all the knowledge, tools, and skills needed to meet and exceed the demands of their role and build upon foundational knowledge to add to an ever-increasing skillset in efforts to expand their own capability and career opportunities.
• Team Oriented – ability to work effectively with peers and broader People Team members to deliver support services in a collaborative environment.
• Curiosity – having a desire to expand their own knowledge, and the general awareness of people, things, and processes on a deeper level. Curiosity and experiences are at the core of individual growth and development.
• Openness – aware that the People Solutions Teams, as well as the PTC People Team overall, is in a state of constant evolution; there is a level of change-agile mindset, adaptability, and learning-centric approach that is needed to be successful in this role.
• Intermediate Communicator – must be able to interpret employee needs from front-line employee to first level manager, effectively communicate follow-up questions as needed, and provide a clear and concise next-step or solution statement.
• Customer-Centric Focus & Lens – understanding that the employee (customer) experience is at the forefront of everything the People Solutions teams do, will ensure actionable activities are delivered within the prescribed timeframe and relevant quality level, and enhance our ability to identify improvement opportunities for long term success.
• Organized with Attention to Detail – the inquiries we review, the actions we take, the communications we send – all require a level of scrutiny to ensure we are delivering the right support in the right way.
• Collaborative- Assumes positive intent, open minded and easy to work with.

Required Skills & Experience

Ideally, you will have the following Skills/Experience:

• 2-4 Years in an HR Generalist Role
• Some College Level Coursework in HR, Business Administration, or Related Field
• Ability to Learn New Systems, Processes, and Policies with Limited Training
• Hands-on Exposure to Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
• Mandatory: Fluency in English, French and Italian.

#LI-DNI

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here"