Job Description

JOB TITLE: Senior Housing Programs Manager

REPORTS TO: Deputy Chief of Programs

SCHEDULE: Monday-Friday (9:00am-5:30pm)

LOCATION: Los Angeles, CA, Meadow at Melrose and Nova Transitional Housing, On-site

STATUS: Full-time, 40 hrs/wk, Exempt

DRIVER POSITION: Yes [if yes, please reference driving policy]

SALARY: $78,000 Annually

ABOUT US

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team.

ABOUT THE ROLE

As a member of the leadership team, the Senior Housing Programs Manager oversees innovative housing programs serving youth experiencing homelessness across multiple sites in Los Angeles. This role leads program operations, supervises housing-focused case management services, ensures strong grant and contract performance, and helps connect young people to safe housing, supportive services, and long-term stability through trauma-informed and youth-centered care. The ideal candidate is a collaborative and mission-driven leader who is passionate about empowering young people and creating equitable pathways to housing and independence.

WHAT YOU’LL DO

• Manage, administer, oversee and provide support to the daily operations and delivery of SPYs Housing programs.
• Establish and maintain appropriate policies and procedures as required; updating them annually.
• Ensure that program activities comply with all relevant legislation and professional standards
• Assist in organizational development, programmatic grant proposals, and the development and monitoring of program budgets.
• Ensure compliance of all programmatic personnel management including scheduling, record keeping, time-activity reports, and performance evaluations of program staff and contractors
• Prepare monthly reports for agency leadership to evaluate and assess programmatic achievements regarding goals and outcomes.
• Conduct appropriate and comprehensive follow-up to all incidents and issues relative to youth, and the Housing program staff and volunteers.
• Oversee the collection and maintenance of records on the clients of the programs through HMIS and CiviCore for statistical purposes according to the confidentiality/privacy policy of Safe Place for Youth.
• Perform community outreach and collaborative engagement to increase and expand available shelter & housing opportunities for TAY.
• Collaborate with Service Planning Area (SPA) partners to actively promote referral housing, medical, mental health, substance-use referral linkages, engage in resources and share best practices.
• Promote SPY’s strategic initiatives to roll out housing partnerships appropriate for program portfolio
• Manage move-in completion of new housing opportunities identified, overseeing project implementation.
• Identify legislative changes that impact SPY stakeholders, specifically federal, state, and local funding opportunities. Promote current housing best practices for TAY within the Los Angeles region Continuum of Care.
• Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
• Provide trauma-informed strengths-based supervision and professional development for supervisees.
• Other duties as assigned to support the mission of the organization.

Requirements

WHAT YOU’LL NEED

• Bachelor's or Master’s degree in Social Work, Public Policy, Public Administration or a related field, or equivalent professional experience is preferred.
• 3+ years of relevant experience with TAY experiencing homelessness and/ or housing instability is required.
• 2+ years of professional experience in evaluation and project management, advocacy and coalition building, and managing/supervising is required.
• 1+ year of residential service provision or leadership experience is required.
• Experience using CiviCore and HMIS/CES is required.
• Best practice models including: Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Trauma-Informed Care, Critical Time Intervention, Cultural humility.
• Working knowledge of policies, systems, and local programs that impact homeless persons and the related public funding sources, regulations, requirements, and procedures
• Self Starter skill set, requiring the ability to develop relationships, set a strategy and execute; things are changing fast in our industry so you’ll need to be highly adaptable and calm under pressure
• Be a Team Player- a well-organized convener with management experience who works openly and cooperatively with individuals, groups and organizations
• Supportive and ambitious leader- sets high standards for personal and team performance
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Microsoft Outlook), HMIS Homeless Management Information System, and Google Drive
• Must have reliable transportation, valid California driver’s license and proof of current insurance

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record.

For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application