Job Description

WHAT YOU’LL DO

Responsible for providing friendly, courteous service to guests every time while cleaning in their assigned area.  Housepersons are required to complete 4 touches with each Suite Attendant each day and maintain an inspection score of 90% or better.  Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures.   

ROLE EXPECTATIONS

Responsibilities include, but are not limited to, the following:

• Cleans, polishes, dusts and buffs furniture and furnishings.  Vacuuming carpet and fabrics (furniture and draperies) mop tiles.   

• Clean windows, mirrors, glass table tops 

• Removes all trash and & linen from floors.

• Routinely inspect work areas for cleaning needs, safety hazards, problems or repair needs. 

• Deliver/Remove linen from floors.

• Obtain necessary cleaning supplies from supply room.

• Deliver items requested by guests in a timely manner

• Maintain work areas and storage rooms in a clean and safe manner.

• Guard against theft of privileged information.

• Secure and return key/radio at end of shift.

• Turn in all Lost and Found items to security in a timely manner

• Perform all job duties safely using personal protective equipment.

• Comply with all department policies/procedures and service guarantees.

• Attend all training classes as requested

• Attend and participate in pre-shift department meetings.

• Perform other tasks as assigned by management.

• Carpet Shampoo

• Cut and polish marble.

• Stripped and wax hard floors.

• High Dust.

• Restock supplies.

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SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

REQUIREMENTS

• Ability to communicate in English clearly and effectively.  Must possess good listening and organizational skills.

• Ability to logically and independently plan, organize, and complete work; take initiative

• Must be able to get along well with co-workers.

• Must be able to interpret and apply technical instructions. 

• Ability to maintain a consistent pace throughout the shift.

• Possess well-developed interpersonal skills.

• Receive instructions and hear inquiries from guests, clients, or staff.

• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.

• Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium.

• Repetitive bending and lifting.

• Ability to lift, carry, push, and pull heavy objects.

• Ability to reach for specific objects at short distances in local working areas.

• Ability to stand and walk for the duration of shift.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL REQUIREMENTS

• Must be able to work under time constraints and within established deadlines.

• Must regularly lift and/move up to100 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

• The physical ability to stand and/or walk continuously for duration of shift.

• The physical ability to climb stairs, balance, bend/stoop, and kneel continuously.

• The physical ability to use both hands for continuous grasping.

• The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.

WORKING CONDITIONS

• Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.