Job Description

The role will ensure cleanliness and orderliness of the rooms, to achieve a level of comfort and satisfaction that exceed guests’ expectation.

• Clean and inspect an allocated number of apartments set by the Housekeeping Supervisor
• Ensure that cleanliness, proper amenities, and literature placement are met according to working procedures and standards
• Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department
• Provide support in daily operations by:
• Replenishing supplies (E.g., guest amenities, guest supplies F&B and bathroom items)
• Ensuring all equipment is in good working condition
• Conduct CARE Program apartment assigned by Supervisor
• Storeroom management and issue stock assigned by Supervisor
• Attend to residents’ requests
• Assist in monthly linen inventory in your assigned area
• Manage the storing and issuance of linen and uniform
• Exchange linen for apartment and uniform for employee according to established standards
• Requisites laundry supplies and materials, keep record of usage
• Receives, check, record and deliver the guest laundry according to established standard
• Ensure that the laundry contractor meets cleanliness standards and deadlines
• Sort, count and record the number of linen and soiled articles
• Examine laundered items to ensure cleanliness and serviceability
• Perform related tasks as assigned

Key Qualification

• At least a higher secondary education

• Minimum 1 year of experience in Housekeeping

• Ability to work with little supervision while meeting high-performance standards

• Ability to follow instructions

• Good customer service, communications and interpersonal skills are a must