Salary: £35,570 - £37,563 per annum
Hours per week: 37 hours
Interview date: To be confirmed upon shortlisting
Are you ready to make a difference? We're seeking a dedicated individual to join our dynamic Property and Support Service. As a frontline service, we provide crucial support to households facing housing difficulties and at risk of homelessness, operating in a fast-paced environment that leads the way in delivering essential services across Wiltshire.
As a Senior Homeless Early Intervention Officer, you'll play a vital role within the service offering comprehensive support to complex customers at risk of tenancy failure or family exclusion. You will be supporting the Homeless Early Intervention Officers in their vital role in supporting customers with the main aim of preventing homelessness.
To excel in this role, you should have advanced knowledge in welfare benefits, personal finance, and rent arrears, a proven track record in multi-agency collaboration, supervisory experience, and excellent customer care skills.
If you're passionate about housing solutions, possess the necessary skills, and thrive in challenging yet rewarding environments, we invite you to join us. The interview process will involve the candidate delivering a short presentation on a subject they will be notified of prior to interview, alongside interview questions.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Natalie McKenna, at Natalie.McKenna@wiltshire.gov.uk.
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Please download and read the role description and person specification carefully before you apply.
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We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Our vision is to build stronger, more resilient communities and our core values underpin what we do, what we stand for and how we do things.
We deliver more than 350 services to the people of Wiltshire, from public health and social care to planning and street maintenance, schools and libraries.
We’re a forward-thinking council and we recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative and find new ways to tackle old issues. Our values support this and make us unique; we embrace change, treat everyone fairly and value diversity.
We focus on opportunities and possibilities, rather than limitations and promote flexible working. We want to ensure that we encourage a culture that places customers at its centre.
Join us and you will enjoy the chance to achieve your full potential and enjoy a truly fulfilling career in a beautiful part of the country.
