• Take ownership of a senior lending portfolio with a strong focus on self-generated business

• Grow meaningful relationships through community engagement and referral partnerships

• Deliver tailored lending solutions while working alongside a high-performing branch team

Do work that matters

In this senior lending role, you’ll support customers through some of their most important financial decisions by delivering tailored lending solutions across purchasing, investing, refinancing, renovating and more complex lending scenarios.

Based at our Brookside Shopping Centre branch in Mitchelton, you’ll benefit from strong foot traffic and an established local presence, giving you a solid foundation to build your pipeline. With a strong focus on business development, you’ll proactively grow your network, build referral partnerships and generate new opportunities through community engagement, while managing applications end-to-end and collaborating closely with branch colleagues and specialist teams to deliver outstanding customer outcomes.

See yourself in our team

You’ll be joining our Customer Service Lending team - a high-performing and collaborative team focused on helping customers move forward with confidence.

As a Senior Home Lending Specialist, you’ll be recognised as a trusted lending expert within the branch and local community, using your commercial acumen, relationship-building capability and lending expertise to grow your network, support customers through complex lending needs and drive strong business outcomes.

At Brookside, you’ll operate with a high level of ownership, supported by strong Customer Service Network presence, regular Mobile Banker interaction and a busy retail environment with consistent customer flow.

What you'll be doing

• Growing your lending pipeline through networking, community engagement and referral partnerships

• Supporting customers through every stage of the home buying journey with tailored lending solutions and exceptional service

• Leading meaningful lending conversations to understand customers’ goals and identify the right financial solutions

• Structuring and managing lending applications end-to-end, including more complex lending scenarios

• Partnering closely with branch colleagues and specialist teams to deliver seamless customer outcomes

• Ensuring lending applications meet credit policy, regulatory and responsible lending requirements

• Contributing to a high-performing, customer-focused team culture while strengthening your presence in the local community

• Leveraging strong branch foot traffic to convert opportunities into lending outcomes

What we’re looking for

• Demonstrated success in home lending, with a strong track record of growing and managing a pipeline

• Proven ability to generate self-sourced business through networking, community engagement and referral partnerships

• Experience managing complex lending scenarios and interpreting detailed financial information

• Strong understanding of credit policy, responsible lending obligations and risk management principles

• Commercial acumen with the ability to identify broader banking and relationship opportunities

• Exceptional relationship-building, communication and stakeholder management skills

• Confidence developing trusted partnerships within the local community and across referral networks

• A proactive, customer-focused approach with a passion for delivering outstanding service outcomes

• High attention to detail and a strong commitment to compliance and quality outcomes

• Confidence operating in a standalone, high-traffic branch environment

Why join us?

At CommBank, we’re investing in our lenders through clear career pathways, market-leading technology and industry-leading training.