Kempinski Hotels

Senior Head Therapist

Kempinski Hotels  •  Bangkok, TH (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Senior Head Therapist

Department: Spa & Recreation

Employment Type: Permanent - Full Time

Location: Thailand - Bangkok

Description

Treatment Delivery & Personalization: Perform professional spa treatments tailored to individual guest needs while upholding luxury service and brand standards.

Guest Journey & Consultation: Connect with guests to assess expectations, record personal preferences, and handle check-in, handover, and satisfaction follow-ups.

Product Knowledge & Retail Sales: Maintain in-depth knowledge of spa therapies and promotions to actively drive retail and service sales targets.

Hygiene & Station Management: Prepare, sanitize, and reset treatment rooms, linens, and equipment in compliance with health and hygiene protocols.

Inventory & Cost Control: Monitor professional supplies, manage stock levels, and use products strictly within manufacturer dosage guidelines to minimize waste.

Operational Flexibility & Safety: Adhere to spa SOPs, safety standards, and scheduled appointments, providing support for front desk reception and promotional events as needed.

Key Responsibilities

Treatment Delivery & Personalization: Perform professional spa treatments tailored to individual guest needs while upholding luxury service and brand standards.

Guest Journey & Consultation: Connect with guests to assess expectations, record personal preferences, and handle check-in, handover, and satisfaction follow-ups.

Product Knowledge & Retail Sales: Maintain in-depth knowledge of spa therapies and promotions to actively drive retail and service sales targets.

Hygiene & Station Management: Prepare, sanitize, and reset treatment rooms, linens, and equipment in compliance with health and hygiene protocols.

Inventory & Cost Control: Monitor professional supplies, manage stock levels, and use products strictly within manufacturer dosage guidelines to minimize waste.

Operational Flexibility & Safety: Adhere to spa SOPs, safety standards, and scheduled appointments, providing support for front desk reception and promotional events as needed.

Kempinski Hotels

About Kempinski Hotels

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

To see all the different Kempinski jobs and apply, please go to https://careers.kempinski.com

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Munich, DE
Year Founded
Unknown
Social Media