Job Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to work in technology for the fourth year in a row. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

SEEK is looking for a Senior Head of Design to lead the design strategy and execution across our Hirer portfolio, shaping high quality, cohesive marketplace experience that drive meaningful customer and business outcomes.

Reporting to the APAC Director of Design & Research, you'll collaborate closely with a dynamic and passionate Design Leaders to align design with SEEK's strategic goals and ensure our marketplace continues to delight 30 million users each month across 8 countries.

This is your opportunity to shape the future of design at SEEK, push the boundaries of innovation, and influence how we build and scale world-class product experiences. You will play a key part in evolving SEEK towards more intelligent, AI-enabled experiences ensuring AI is applied in ways that are useful, trustworthy, and grounded in real customer value.

Why This Role?

🎯 Strategic Impact – Define and communicate a bold design vision aligned to SEEK’s marketplace strategy.

🌏 APAC Reach – Lead and uplift design capability across regions, delivering seamless end-to-end customer experiences at scale.

🚀 Design Innovation – Shape how AI, data and emerging technologies enhance the Hirer experience in ways that are responsible, human-centred and outcome-driven.

What You’ll Be Doing:

• Define and drive a clear, future-focused design strategy grounded in customer needs and aligned to SEEK’s long-term business goals.
• Bring coherence and consistency across complex journeys, platforms and touchpoints within the Hirer ecosystem.
• Drive deep customer understanding through research and data, translating insights into clear product and design direction.
• Identify and deliver opportunities where AI and data meaningfully improve the customer experience, such as better recommendations, assisted workflows, or decision support, while maintaining clarity, trust, and user control
• Lead and mentor a diverse, talented team of designers and leaders, fostering a culture of excellence, empathy, and inclusion.
• Drive innovation in design, pushing the boundaries of design by exploring new trends, technologies, and methodologies to keep SEEK's product experience at the forefront of the industry.
• Elevate the role of design across the organisation, connecting design decisions to business impact and building a strong, aligned design culture.

Qualifications

What We’re Looking For

• A visionary leader who can inspire and execute a strategic design vision across complex, multi-team environments.
• A systems thinker who can connect the dots across products, and customer journeys.
• A storyteller who can communicate compelling narratives that influence and align executive stakeholders.
• A mentor and coach who uplifts others, builds strong design culture, and invests in team development.
• A design advocate with commercial acumen, who understands how great design drives business outcomes.

Essential skills and experience

• 15+ years of experience in product design and design leadership, ideally within complex, in-house environments.
• Strong portfolio demonstrating impact on customer experience and business performance.
• Strong commercial acumen and decision-making judgement.
• Experience contributing to or delivering AI-powered or data-driven product experiences and understanding of human–AI interaction principles, including trust, transparency and user control.
• Deep product design craft with a high bar for simplicity, usability and clarity.
• Data-informed and outcome-driven mindset.

Additional Information

At SEEK we offer:

• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
• Tailored career development planning (including Education Assistance Program)
• Free income protection insurance

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

🔗 Apply now and lead the future of design at SEEK!