Job Description

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com

Role

Kaia Health Software GmbH, a company within the Sword Health Group, develops evidence-based digital therapeutics. Its flagship product, Kaia Back Pain, is a BfArM-certified digital health application (DiGA) for the treatment of non-specific back pain and is the therapy with the largest patient base in Europe.

As a Sales Executive reporting to our Regional Sales Director, you will work on systematically expanding our market share among physicians in Germany. In this role, you will focus on orthopedic surgeons in the Lower Saxony (Niedersachsen) sales region, building resilient networks with medical facilities and managing them operationally.

What you'll be doing

• Independently planning and conducting on-site appointments with healthcare professionals (key target groups: orthopedic surgeons, pain specialists, GPs, neurologists) for pre-qualified contacts and within your own network to achieve sales targets in your assigned territory;

• Presenting our digital therapy and actively supporting healthcare professionals with enquiries regarding the prescription of kaia back pain;

• Gathering relevant insights into the product and collaborating with cross-functional teams to implement appropriate measures;

• Confident and persuasive manner in discussions with both pre-qualified and unqualified prospects;

• Active participation in congresses and specialist conferences, with targeted engagement and maintenance of your own network;

• Continuous development of knowledge regarding industry trends, product usage and market activities;

• Close collaboration with cross-functional teams to ensure high levels of customer satisfaction;

• Structured use of our CRM system for the planning and documentation of customer activities;

• Close collaboration with our Marketing and Business Development teams to further develop compelling sales materials.

What you need to have

• Completed training as a medical representative, in the healthcare sector or a comparable qualification;

• At least 5 years’ professional experience in the healthcare sector, e.g. in pharmaceutical or medical device sales;

• A proven track record of meeting or exceeding sales targets;

• Excellent communication and interpersonal skills;

• Strong analytical and problem-solving skills;

• Confident and persuasive communicator with the ability to turn objections into opportunities;

• Ability to work independently and as part of a team;

• Valid driving licence and flexibility for regular travel within the assigned region;

• Good understanding of technology and the ability to learn the benefits of digital therapy;

• Experience with sales and CRM software for documenting and tracking customer activities

• Excellent German language skills, both written and spoken (C2 level).

The following qualifications are considered an advantage:

• An existing network of potential referring practitioners in the region served;

• Knowledge of treatment options for back pain;

• Experience in presenting and selling digital health applications (DiGAs).

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.