Job Description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity
We are looking for experienced professionals to join our Services Consulting team as Senior Implementation Consultant. In this role, you’ll be working with our enterprise clients to implement Dayforce HCM — focusing on time, attendance, scheduling, and payroll connectors that directly impact how organizations manage and pay their people.
This is a strategic consulting role where you will solve complex business problems, lead solution design, and guide clients through transformational change. If you thrive in fast-paced environments, enjoy translating business needs into scalable solutions, and want to shape how organizations manage and pay their people — we’d love to meet you.
The Senior Implementation Consultant guides the overall design and delivery of the Dayforce HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support).
The Senior Implementation Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include facilitation of customer requirements gathering, design of the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.

What you’ll get to do
Provide Implementation Services to customers:
◦ Document and validate customer’s HCM business requirements and map to Dayforce functionality
◦ Design and document innovative solutions to solve customers’ business needs
◦ Share best practice and challenge customer requirements
◦ Configure Dayforce to meet customer’s business requirements
◦ Conduct consulting sessions (remote and in-person); produce design documents and meeting minutes
◦ Provide customers with follow-up consulting and general assistance in areas of expertise, including post-implementation and quality assurance services
◦ Actively participate in customer testing cycles, addressing and resolving any identified issues promptly
◦ Act as subject matter expert (SME) on strategic implementations for our internal teams, our customers and our partners
◦ Attend internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
◦ Design and document solutions and contribute to a solutions repository
◦ Document best practices and share with the Practice
◦ Regularly take part in internal process improvement initiatives
Focus on Continuing Education:
◦ Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
◦ Mentor junior consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
◦ Participate in Continuing Education sessions, lead Implementation best practice sessions
◦ Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
◦ Grow your knowledge of Dayforce functionality; complete cross-training to expand your expertise

Skills and experience we value
• 5+ years of experience in human capital management application consulting or 3+ years in a consultant role with Dayforce HCM
• Strong understanding of relational database systems and proficiency with SQL, XML, and/or XSLT
• Familiarity with web services technologies such as RESTful APIs
• Experience working with software in a SaaS (Software as a Service) / Cloud computing environment
• Experience with one or more of the following applications: Dayforce (preferred), Workday, SalesForce.com, SAP, PeopleSoft, Kronos, Workbrain/Infor, Oracle HR/Payroll, Sage
• Strong customer relationship management skills and business acumen
• Ability to support and deliver medium-to-large scale implementations with guidance on highly complex workstreams
• Proven ability to manage multiple priorities, stakeholders, and project deliverables in a fast-paced environment
• Strong analytical and problem-solving skills with attention to detail
• Ability to collaborate effectively with cross-functional teams and contribute to solution design and configuration activities
• Experience supporting testing, troubleshooting, and issue resolution during implementations
• Ability to provide functional and technical guidance to associate consultants and project team members
• Strong communication and presentation skills with the ability to build trust with clients and internal stakeholders
• Ability to travel internationally and work on client site

What would make you stand out
• Hands-on experience with Dayforce, especially in HR, Integrations, or Time & Attendance implementations
• Experience contributing to multi-module implementations in a client-facing consulting role
• Strong solution-oriented mindset with the ability to recommend scalable and practical configurations aligned to customer needs
• Ability to build strong customer relationships, manage expectations, and support successful project outcomes
• Proven ability to work independently while collaborating effectively within a project team
• A collaborative and proactive team presence with a willingness to mentor junior team members and share knowledge
• Strong systems thinking and problem-solving capabilities, with the ability to connect business processes and technical solutions
• Experience identifying project risks, escalating issues appropriately, and contributing to mitigation planning

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
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