Job Description

What you'll bring to the team

Senior Global Partnership Account Manager

Location: London, Arbor

Hours: 37.5 hours per week

Contract Type: Permanent, salaried

We are recruiting a Senior Global Partnership Manager to lead and grow a portfolio of high-value global partnerships that strengthen our brand, deliver commercial value, and enhance guest experiences across Merlin's world-renowned attractions. Based in London, this role is responsible for managing strategic partner relationships, driving successful activations across international markets, and identifying opportunities for future growth.

As the trusted lead for key global partners, you will work closely with teams across Brand, Marketing, Commercial, Operations, Digital, Finance, and Legal to ensure partnerships deliver against business objectives while creating meaningful value for our partners and guests. You'll use data, insights, and market trends to optimise performance, develop innovative opportunities, and help shape Merlin's global partnership strategy.

This is an exciting opportunity for a commercially minded relationship builder who thrives in a fast-paced, international environment and enjoys bringing complex partnerships to life.

Qualifications & Experience

• Significant experience managing high-value partnerships within global or multi-market environments.
• A proven track record of delivering commercial results through strategic partnership management.
• Experience negotiating complex contracts, renewals, partnership expansions, and new commercial opportunities.
• Strong background working within brand, marketing, commercial partnerships, sponsorship, licensing, or related functions.
• Experience leading partnership activations and coordinating delivery across multiple stakeholders and regions.
• Excellent commercial acumen, with the ability to analyse data, evaluate performance, and develop business cases.
• Strong communication, presentation, and stakeholder management skills, with the ability to influence at senior levels.
• Degree-level qualification or equivalent experience in Marketing, Business, Commercial Partnerships, or a related field.

Benefits

• A competitive annual salary
• 28 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

Competitive