Job Description

• You are maintaining and improving our services as part of a cross-border squad of peers and customer journey experts. Employee satisfaction is key to us!
• SaaS vendors constantly release new features; you will help to keep up and preferably stay ahead with our own feature requests to them.
• You and your colleagues will be developing the services for the future, automating, and simplifying them, as well as making them more robust and secure.
• You will be responsible for managing vulnerabilities on endpoints. This includes identifying affected devices based on CVEs, coordinating within the Tribe a communication strategy to notify impacted users, handling of correlated tickets, and responding to emails. You will play a key role in ensuring timely mitigation and clear communication around endpoint vulnerabilities.
• We are a valued partner for many of the big suppliers, such as Microsoft, JAMF and others. You are in frequent contact with their key staff / product groups.
• We are a bank, so we are highly regulated - we must be, if we want to safeguard our clients’ data. This requires thorough administration and strong processes; can you automate these and make them less of a burden?
• No day will be the same, we work agile. We stimulate proactivity - you have the freedom to choose your own course of action for projects and other tasks whenever possible.
• We provide a 24/7 global service. You will also share the responsibilities of the team in solving 3rd line incidents on a rotation-based scheme, doing administration and participate in standby services.