Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities for high risk client segments, including Money Service Businesses (MSBs), Casinos, Third Party Payment Processors (TPPPs), Professional Services Entities, Embassies/Missions/Consulates, Consultants, Virtual Currency firms, and Correspondent Banking relationships. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

​ Responsibilities:

• Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics
• Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations
• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
• Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures
• Participates in the case assignment process to distribute work across the investigative team

Skills:

• Coaching
• Fraud Management
• Quality Assurance
• Regulatory Compliance
• Investigation Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Issue Management
• Reporting
• Written Communications

Preferred Technical Skills:

• Risk Identification & Assessment
• Line of Business (LoB) Products, Services & Acumen
• Risk Governance & Reporting
• Financial Crimes Risk Programs
• Enhanced Due Diligence
• Customer Due Diligence
• Regulatory Knowledge
• Case Investigations & Resolution
• High Risk Activities & Typologies

Required Qualifications:

• Minimum 5 years' experience in anti-money laundering (AML), financial crimes investigations, including consumer or complex investigations and correspondent and/or international banking
• Experience performing case reviews/QA for staff investigators and providing mentorship/direction/guidance to more junior investigators
• Proficiency in Microsoft Excel is needed
• Strong writing skills / report writing (SARs)

Desired Qualifications:

• Bachelor's Degree in related field
• Effective communication skills
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)Pay and benefits informationPay range$90,000.00 - $115,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.