Job Description

Custom Software Systems, Inc. (CSS) is seeking a Senior Functional Analyst to provide support, which includes troubleshooting Production issues, configuring the Workday Finance application, performing end-to-end testing of integrations, reports, and/or business processes. The selected candidate would support the Production Workday environment, future releases, and the development of new solutions and enhancements.

Responsibilities

• Analyze user needs to determine functional and cross-functional requirements.
• Performs functional allocation to identify required tasks and their interrelationships.
• Identifies resources required for each task.
• Define and manage application security.
• Participate with TS teams in the software development life cycle for the financials application, Procurement, Workflow, other financials products, and self-service applications.
• Provide responsive support to production issues.
• Perform project management or implementation assistance for new software products.
• Process customer requests, gather requirements, design and perform application setups, assist with technical development, perform unit testing, and production setups.
• Prepare appropriate documentation and provide efficient and effective solutions to meet business needs and maintain the validity of system controls and data integrity.
• Provide support for system administration, implementations, user training, and documenting business processes.
• Provide guidance and advice for process reengineering.
• Set up/customizing Workflows and Self-Service modules.
• Work effectively as a team member and provide excellent support to client users.
• Participate with TS teams in the software development life cycle for HCM and CRM applications and portals.
• Work effectively with delivered HCM/CRM functional modules.
• Provide responsive support to production issues.
• Utilize XML/BI Publisher for human capital management reports.
• Provide guidance and advice for process reengineering.
• Set up/customize Workflows and Self-Service modules.
• Work effectively as a team member and provide excellent support to client users.
• Perform project management tasks associated with System Development Lifecycle.
• Administer HCM/CRM application security.
• Analyze user needs to determine functional and cross-functional
• Performs functional allocation to identify required tasks and their interrelationships.
• Identifies resources required for each task.
• Provides daily supervision and direction to support staff.
• Design, develop, test, and maintain Workday custom reports, dashboards, and calculated fields.
• Build and support Workday Orchestrate integrations for a new travel system, workflows, and automation solutions.
• Develop and maintain Workday Prism Analytics data pipelines, datasets, and visualizations.
• Troubleshoot and resolve issues related to reports, integrations, and analytics solutions.
• Partner with business stakeholders to gather requirements and translate them into technical solutions.
• Support Workday releases, enhancements, testing, and production deployments.
• Ensure adherence to development standards, security requirements, and best practices.

Citizenship

· US Citizenship or Green Card.

Required Qualifications

• At least ten (10) years of experience in full SDLC for all task order applications and technologies.
• Familiarity with Agile and ITIL practices and methodologies.

Knowledge, Skills & Abilities

• Knowledge and experience of principles and practices of task order applications or technologies
• Experience developing Workday reports, Orchestrate integrations, and Prism Analytics solutions.
• Strong understanding of Workday Finance business processes, security, and data architecture.
• Experience with Workday integration technologies and reporting frameworks.
• Excellent work ethic and analytical, problem-solving, and communication skills.

Education

• A bachelor’s degree in Computer Science or a related degree in the IT field, or equivalent experience.

Compensation & Benefits [1][2]

• Wage Range: Negotiable
• General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:

• Health insurance plans
• Health Savings Account (HSA)
• Dental
• Vision
• Long-term disability
• Short-term disability
• Basic term life insurance
• Supplemental term life insurance for employees, spouses, and dependents
• Simple IRA
• Parking/Commuting expense reimbursement
• Training/Education

[1] Compensation range must be coordinated with and approved by the CSS Chief Operating Officer (COO).

[2] Compensation & Benefits information is required for all Maryland Employers effective October 1, 2024.