Job Description

Reporting to the designated Regional Manager or Director, the Senior Functional Analyst leverages business and technical knowledge to ensure that assigned business systems effectively support business strategies, objectives, processes and practices for an assigned business area. Responsible to provide leadership and coordination for ensuring that functional Business Systems issues are resolved effectively and in a timely manner and continually looks for opportunities to maximize usage of the system to ensure on-going business process improvement. As the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC), the Senior Functional Analyst is the acknowledged expert in the designated Business Systems’ modules and drives continuous process and system improvement to align with business objectives. Provides functional leadership and assistance to executive leaders to strategic planning and implement business objectives. Works with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues. Provides work direction to IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies. Ensures established operating standards and policies are adhered to. Configures system changes affecting system processing and changes to common data elements shared across modules, writes queries to pull information from the system and conducts system audits to ensure data integrity. Identifies opportunities to further take advantage of the system and keeps up to date with new and upcoming functionality. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. QUALIFICATIONS:Qualifications:Masters’ Degree in a related discipline supplemented by related Information Systems courses, plus a minimum of eight (8) years’ recent, related experience within a large complex organization with an emphasis on business systems and reporting, or an equivalent combination of education, training and experience. Extensive experience with complex Business systems, project planning and control are essential. ROLE SPECIFIC EXPERTISE:• Advanced knowledge of relational and multidimensional databases and strong Structured Query language (SQL) skills.• Advanced knowledge of broad scope of computerized Business Systems such as PeopleSoft, Kronos, Healthcare Revenue Cycle Management (HRCM).• Advanced knowledge of business principles and practices in Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc.• Knowledge and experience working with complex computer-based business and data systems, data integrity process check and internal controls.• Superior writing and presentation skills, including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways and in a non-technical and non-financial manner.• Strong computer and financial business systems skills including demonstrated ability to productively use spreadsheet, word processing, presentation and database applications. • Customer focused with an ability to facilitate and encourage co-operation among diverse groups and skillsets.• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.• Excellent communication skills, including the ability to negotiate and influence others, superior organizational skills, including the ability to prioritize workload to meet deadlines, ability to work under pressure and multi-task without direct supervision, physical ability to perform the duties of the job• Physical ability to perform the duties of the position.SHARED VALUES:You care for everyone:• You are compassionate, empathetic, and sensitive to the needs of others.• You are respectful, treating people as equals, and valuing others’ perspectives and differences.• You are appreciative of others’ efforts and give them praise when it’s due.You are always learning:• You are open minded, always receptive to different perspectives and ways of doing things.• You are curious and ask questions to find a deeper understanding.• You share your expertise and mentor others by sharing your knowledge and experience.You strive for better results:• You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.• You are a solution finder, empowered to solve the challenges we face in healthcare.• You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.