Job Description

We are looking for a highly skilled and experienced Senior Functional Data Analyst to join our “Data Analysis and Reporting Automation” team in the Private Individuals Domain. This role combines business acumen with data management expertise and plays a pivotal role in transforming large volumes of financial data into strategic, actionable insights that support business decision-making.

As a key figure in the banking sector, the Functional Data Analyst acts as a bridge between business and IT, ensuring that business needs are translated into effective technical solutions and clear, impactful reports. In a highly regulated environment, the role requires advanced technical capabilities, a deep understanding of the financial sector, and a strong commitment to data quality and confidentiality in compliance with current regulations.

Key Responsibilities

• Requirements Gathering & Analysis Engage with business units to collect and document reporting and analytical needs, including defining KPIs and functional specifications.

• Translation into BI Solutions Collaborate with technical teams to convert business requirements into implementable data models and reporting solutions.

• Report & Dashboard Design Design and structure dashboards and reports using BI platforms (e.g., IBM Cognos), ensuring clarity, usability, and alignment with business goals.

• Testing & Validation Coordinate and execute User Acceptance Testing (UAT), define use cases, and validate data accuracy and functionality.

• BI Platform Maintenance & Evolution Maintain and optimize BI infrastructure, including data models and metadata layers (e.g., Cognos Framework Manager), and enhance existing reports.

• Proactive Insight Generation Monitor evolving business needs and propose new views, reports, or KPIs to support strategic decision-making.

• Data Quality & Compliance Ensure data accuracy, consistency, and compliance with internal policies and external regulations (e.g., GDPR, Basel), including documentation and data governance practices.

Technical Skills

• Bachelor’s or Master’s degree in Mathematics, Statistics, Data Science, Economics, Finance, Engineering, or Information Technology with a strong quantitative background.

• Proficiency in BI tools such as IBM Cognos Analytics (Dashboarding, Framework Manager), Power BI, Tableau, Qlik.

• Proven experience in business requirements gathering and functional/technical analysis.

• Strong command of SQL and relational database modeling (e.g., Oracle, SQL Server); experience with IBM DataStage is a plus.

• Solid understanding of data warehouse and data lake architectures, ETL/ELT processes, and data integration tools (e.g., Informatica, SSIS, Talend).

• Familiarity with Agile/Scrum methodologies.

• Advanced proficiency in Microsoft Office (Excel, Access, PowerPoint) for data analysis, prototyping, and reporting.

• Fluency in English.

Soft Skills

• Excellent communication skills, with the ability to translate technical concepts for business users and vice versa.

• Strong analytical thinking and problem-solving capabilities.

• Ability to work in cross-functional teams, fostering collaboration between business and IT.

• Effective time management and prioritization in high-pressure, multi-project environments.

• Deep understanding of banking products, processes, and regulations, with a commitment to continuous learning and staying updated on industry trends.

Tools & Technologies

1) BI Platforms (IBM Cognos Analytics, Power BI, SAS Viya, Tableau, Qlik)

2) Databases & Query Languages (Oracle, SQL Server, MySQL, SQL Developer, SAS EG or SAS Base)

3) Data Architecture /Data Warehouse (star/snowflake schemas), Data Lake

4) Productivity & Collaboration (Microsoft Excel, Access, PowerPoint, Jira, Confluence, Microsoft Teams)

Work Experience

• 5–10 years of experience in a similar role.

• Experience in the banking sector or in roles related to Planning & Performance, Business Intelligence, Sales, or Finance within corporate industries is a strong plus.

Working conditions: Full Time

Duration Permanent

Location: Milan (hybrid)

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

· Super flexible smart working

· Competitive base salaries and performance based bonuses

· Diverse cultures & Innovative mindsets

· International Environment

· Commitment to sustainability

· Lots of training development opportunities to help you grow

· Lots of moments dedicated to physical and mental well-being

· A special day off when it is your birthday: we call it #doyourbirthday!

· And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

· Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

· Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

· No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.