We are hiring a Senior Software Engineer for our Customer Success team. As an outcome-based team with a north star of Net Revenue Retention (NRR) you will be directly connected to our customers, and your code changes will directly impact the value that our customers get from our advertiser platform.
You will be responsible for writing clean, secure and well-tested code. You follow best-practice guidelines and help to improve them. Your code is open by default and easy for others to reuse. You are part of a team and with the team extend, maintain and operate assigned parts of our platform.
You have an understanding of the user needs within your service and work with the product manager, UX, and other team members to create technical solutions. You lead the entire lifecycle of a service or product, from understanding customer problems through development and deployment to support and maintenance.
You show an understanding for deadlines, find pragmatic solutions and are proactive in raising potential risks.
You will help the team in solving the challenges that arise as our business grows and develops; working together to ensure the service continues to meet the needs of our business and its customers.
The Customer Success team is a newly established team and this gives you the opportunity to do more than design and create great software. We’ll need you to support your new colleagues, influence and contribute to ways of working and best practices, and establish the culture in this new team from the beginning.
For your growth, you'll have access to the O'Reilly learning platform, plus hackathons and cross-team initiatives that offer plenty of opportunities to learn from people in the many other teams across Awin's engineering organisation.
Your technical skills are as important to us as your soft skills. We are interested in people who are open, enthusiastic, and keen to contribute positively to the culture of the team.
As the Customer Success team, we need engineers who demonstrate they think about the customer and how their work impacts them.
As a team, we are passionate about continuous improvement, and are seeking people who can demonstrate a growth mindset and how they have learnt from mistakes.
We value everyone’s opinion and experience as much as we value delivering and team cohesion, and we consider a challenge and commit mindset to be crucial to balance these.
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In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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With twenty years of experience, our network offers a global community of people, technology and business intelligence insights. No matter what type of partner, level of service, or tools your business needs, Awin provides solutions to drive sustainable growth.
Part of the Axel Springer and United Internet Groups, with ShareASale and Commission Factory, Awin’s global affiliate platformk is powered by 17 offices worldwide, over 1,400 employees, 1 million publishers and 30,000 advertisers.
Connecting businesses with customers around the world across the retail, telecommunications, travel and finance verticals, Awin generated €19bn in revenue for its advertisers and €1.4bn for its publishers in the last financial year.
At Awin, we welcome, support and celebrate differences in thinking. Diversity brings great minds to the business, and feeling included keeps people here. We support our people in bringing their background, identity and experiences to work and are committed to staff wellbeing. If you are applying for a job at Awin, and need support at any point in the application or interview process, please let us know.
