Key Duties and Responsibilities will include:

• 
  Operational Management: Oversee daily hub operations, including sorting, loading, and routing, to ensure high-quality and timely deliveries.

• 
  Data & Reporting: Maintain accurate operational databases, track orders, and generate daily/weekly performance reports.

• 
  Team Leadership: Supervise, train, mentor, and motivate a team of delivery associates, coordinators,

• 
  Rider/Driver Coordination: Monitor rider activity, optimize routes, and ensure timely deliveries.

• 
  Performance Monitoring: Track, analyze, and report on key performance indicators (KPIs) such as delivery times, vehicle efficiency, and productivity.

• 
  Customer Experience: Resolve escalated customer issues and inquiries professionally.

• 
  Safety & Compliance: Ensure compliance with company protocols, cycle count, safety standards, and local regulations, including vehicle safety inspections and safe cash handling.

• 
  Process Improvement: Identify areas for operational improvement and implement solutions to increase productivity.

• 
  Customer Support: Resolve delivery issues, handle exceptions, returns, and communicate with customers.

Requirements

Requirements and Qualifications:

• 
  Education: A graduate with a degree in Logistics, Supply Chain Management, Business, or related fields. Should have completed NYSC.

• 
  Technical Skills: Proficiency in Microsoft Office (specifically Excel) or Google Sheets is required.

• 
  Physical Ability: Capability to stand for long periods and can lift to 20kg.

• 
  Soft Skills: Strong communication, time management, and problem-solving skills.

• 
  Availability: Ability to work flexible hours, including weekends or long shifts, in a fast-paced environment.

• 
  Work-days: Mondays to Saturdays (6 days a week)

Benefits

• 
  You
  would
  be
  part
  of
  a
  dynamic
  startup
  revolutionizing
  the
  vehicle
  subscription
  and
  financial services industry for gig workers in Africa.
• 
  You would be part of a dynamic environment where your ideas are
  heard
  and
  your
  contributions propel us forward.
• 
  You
  would
  work
  alongside
  passionate,
  talented
  colleagues
  who
  share
  your
  commitment
  to
  excellence.
• 
  You
  would
  witness
  firsthand
  the
  positive
  change
  your
  work
  brings
  to
  the
  lives
  of thousands of riders and drivers.
• 
  You
  would
  enjoy
  a
  comprehensive
  benefits
  package,
  including
  a
  competitive
  salary,
  health insurance, and exciting growth opportunities.