Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As part of the Content and Translation Chapter on the broader Experience Design & Enablement team, you’ll be translating, editing, evaluating and managing French content for both our client-facing digital banking platforms and employee-facing tools and applications. You’ll work closely with other Content Designers, Translators, UX Designers, Accessibility Consultants and UX Researchers, as well as broader cross-functional teams and stakeholders engaged in active delivery sprints. You’ll review and edit English-to-French translations for accuracy, consistency, concision, tone, typography and grammar. You’ll make sure that all translations align with CIBC’s voice and tone, brand and accessibility standards. You’ll contribute to our French processes and documentation. Experience creating French content for employee workflows and working on product teams in large financial institutions would be especially welcome.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How you’ll succeed

• Proficient in French at a native level -You bring extensive knowledge of the French language that’s backed by a degree in translation or equivalent work experience. You have strong terminology research skills, awareness of French-Canadian nuances and good working knowledge of memoQ, OQLF’s standards, Termium, Le GDT, Antidote and terminology databases
• Maintain French alignment - You translate, proofread and edit translations, ensuring accuracy and adherence to editorial standards and to the Office Québécois de la langue Française. You pride yourself in ensuring content from vendors, clients and external partners is accurate and meets organizational standards and best practices.
• Effectively manage translation - You’re comfortable managing and prioritizing multiple initiatives at once with your excellent organization and time management skills. You know how to work with collaborative, cross-functional teams that may include developers, QA testers, business analysts, product owners, strategists and business partners, all within active agile workflows, frameworks and ceremonies.
• Take initiative - Your solid interpersonal skills enhance team collaboration with stakeholders, product owners, and squad members, and you know how to use different tools and resources to substantiate your translation recommendations.You use your excellent communication, consultation and interpersonal skills to champion the French translation discipline and its nuances.
• Recommend process improvements - You regularly review the French translation and editing process, focusing on continuous improvement. You will be asked to recommend and implement ways to make the project process as efficient as possible including CAT tools and Content libraries. You comfortably use multiple tools in your day-to-day work, including Confluence, JIRA, Figma, Mural, CIBC AI, and Microsoft 365, all to help create, manage, deliver, and share your translation with your teams. Our chapter regularly assesses new tools and technology to improve our work and become more efficient, so from time to time you may be asked to test these tools and provide your feedback.

Who you are

• You have a degree or diploma in translation from a recognized university or minimum 7 years of experience in translation.
• You’re a certified professional. You have current accreditation and good standing as a Certified English-to-French Translator.
• You are experienced with translation technologies and commonly used specialized tools (e.g. Trados Studio, memoQ, Antidote, MultiTerm)
• You can demonstrate experience in project management, budgeting, and analytical skills
• You demonstrate experience with translating and editing French content for product flows, work that follows brand guidelines, meets WCAG standards, and supports strategic goals for both our clients and lines of business.
• You understand that success is in the details. You notice things that others don’t. You enjoy the puzzle of making things simpler and clearer for real people. Your critical thinking skills inform your decision-making. You know how to share and present your content design strategies effectively to support your choices, too.
• You’re digitally savvy. You seek innovative solutions, embrace evolving technologies and learning new skills, and adapt freely to new tools and trends that improve your work and efficiency.
• You’re driven by your team’s collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You’re open to continuously evolving your thinking and ways of working to deliver your best.
• Values matter to you. You bring your real self to work and live our values of trust, teamwork and accountability.
• You're fluent in French and English to serve our clients in the community. 

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Quebec VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Communication, Customer Engagement, Dashboard Reporting, Digital Content, Digital Marketing Campaigns, Facilitation, Identifying Sales Opportunities, Metrics Development, Teamwork, User Experience (UX)